Whitepapers


Sort by: Date | Company | Title


2019 Buyers Guide - Collaborative Solutions to Create the Workplace of the Future, Today
By Poly | 26/11/2019

Meet face to face wherever you are. Collaborate at your desk or on the road. Boost productivity by giving your workforce the flexibility to collaborate in high definition audio, video and content with anyone. From any personal device, from any location.

Download this now


5 Ways to Keep Employees Engaged and Productive
By Microsoft | 30/11/2017

How to provide the right technology so employees can work where, when and how they want to help you grow your business

Download this now


6 Reasons Why You Should Trial SolarWinds® MSP Remote Monitoring & Management Tools
By SolarWinds MSP | 27/7/2017

As an IT professional, you have way too much to worry about on a daily basis.

SolarWinds® MSP Remote Monitoring & Management simplifies your life by helping you automate tasks, provide near-bulletproof IT security, and keep track of all of your IT assets from a single web-based dashboard.

It gives you:

- Near real-time monitoring and maintenance across platforms and devices

- Drag-and-drop automation and scripting

- Patch management

- Remote access

- Managed antivirus

- Web protection

- Online backup and recovery

- Asset and inventory tracking

- Prescriptive analytics that help you prevent IT issues

It's Easy to Get Started:

- No credit card details required

- Login info sent directly to you via email

- Technical support is available during the trial to get you started

START YOUR TRIAL HERE

Download this now


6 Steps To Managed Services Success
By ConnectWise | 23/2/2018

As an IT solution provider, you have a bottom line to maintain and staff to support, while providing your clients with the best possible service. As a business, you need to budget and plan for the future. These can all be tough tasks when you’re operating on a break-fix model. Growth is more unpredictable because your revenue is based on reactive services. Business decisions feel uncertain, and that sense of uncertainty can filter down to your employees and clients.

Download this now


6 Ways to Expand Your Managed Services Offering and Boost Revenue
By LabTech Software | 27/5/2015

By offering your clients all the IT services they need under one roof, you’ll not only increase revenues, but you’ll also improve client retention. It’s time to think bigger by adding new services to your offering that complement the managed services you already provide. In this eBook, we introduce you to six must-have services that will boost your bottom-line and provide far-reaching benefits to your clients.

Download this now


Achieve more together with Microsoft 365 Business
By Microsoft | 29/11/2017

Take “find business technology solution” off your to-do list. Microsoft 365 Business is an integrated cloud-based solution that simplifies IT, amps up your data security, and keeps employees’ devices up-to-date with the latest from Windows 10 and Office 365.

Download this now


A Complete Guide to Pricing IT Services
By ConnectWise | 23/2/2018

If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $120 per hour but your market only supports $80 per hour, either your costs are too high or you’re in the wrong market.

Download this now


A Complete Guide to Pricing Your IT Services
By LabTech Software | 24/7/2015

Have you ever wondered how to determine whether your IT business is truly profitable or if you should be charging more for your IT services? Answers to pricing questions like these start with a thorough understanding of your overhead burden. In this eBook, we show you how to calculate your overhead burden and explain how you can use the result to ensure you’re charging the right price for your IT services.

Download this now


A Coordinated Virtual Infrastructure for SDN in Enterprise Networks
By Alcatel-Lucent | 2/7/2013

Increasing agility and automation in the data centre to optimise application delivery requires a complete, end-to-end, coordinated virtual infrastructure. This infrastructure will allow applications and the physical network to collaborate, thereby providing a high quality experience for users and enabling optimisation of resources. The ideal solution should follow a Software Defined Networking (SDN) approach. Learn more.

Download this now


Annual ITSP Benchmarking Study
By Autotask | 12/2/2016

Today’s business clients want to achieve greater productivity and own less infrastructure. They are looking to IT service providers to help them manage increasingly extended networks of communication, commerce and data exchange enabled by a growing number of endpoints.

Download this now