Whitepapers


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eBook: 5 Profitable Ways MSPs Grow Managed Backup Services
By Veeam | 29/5/2020

Download this eBook to explore 5 effective ways you can grow your Backup and Disaster Recovery business and profits.

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Remote Office, Branch Office - Protecting your distributed data and systems for robust business continuity
By StorageCraft | 18/5/2020

Remote office and branch office (RoBo) have to deal with unique challenges. One of them, as they are geographically spread, is that they do not have many or any IT staff based on site.

Like any type of organisation, RoBo architectures have to make sure that data is backed up and secured all the time, so it can be recovered, in the event of a disaster.

Many businesses lack processes to deal with managing backups, while others do not have the right technology to achieve complete business continuity.

Any type of disruption, from a transport strike to a power outage or cyber-attack, can put operations at risk, so it is important to close this gap before it is too late.

This whitepaper will show how to keep your RoBo data safe, and the business running in a consistent and easy way.

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CASE STUDY: Work From Anywhere - Exeed’s mycloudcalling integrates enterprise voice with Microsoft Teams
By eXeed | 12/5/2020

With the introduction of Microsoft Teams, people around the world have most of the tools required for remote working at their fingertips. But there’s one missing piece: business class telephony. Addressing the challenge, technology distributor Exeed has introduced mycloudcalling, powered by Kordia’s Direct Routing capability. The solution enables call control and all PBX capabilities within Microsoft Teams – effectively replacing legacy on-premises telephony hardware.

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Infographic: 5 Tips For Preventing Harm After an Employee Leaves
By SolarWinds MSP | 30/4/2020

Follow these five quick tips to ensure a smooth, safe transition following an employee departure.

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Cybersecurity Case Study: InfraNet Solutions
By SolarWinds MSP | 30/4/2020

THE CHALLENGE: InfraNet Solutions has been in business for 21 years and began as a “break/fix” IT services company. Recognizing the need for a more proactive way of managing IT environments, they migrated to a managed security services model. Managing passwords and credentials was troublesome; users relied on very simplistic passwords and employed scattered and often ineffective methods for storing them. “Passwords are the gateway to everything, and a threat actor’s dream,” said Marynel Wahl, chief operating officer. InfraNet deployed many security solutions for clients, yet struggled to properly secure the privileged credentials for accessing, configuring, and managing those systems.

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The Many Ways to Steal a Password: Protecting Your Customers From Credential Theft
By SolarWinds MSP | 30/4/2020

Hackers have multiple ways of stealing user credentials and compromising accounts. If you know what you’re up against, you can make yourself and your customers much harder to hack. Download this eBook to explore common methods hackers use to compromise account credentials.

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The last switch you’ll ever make: Realising your network potential
By CommScope | 1/4/2020

This whitepaper explores the key pillars that form the decision-making process to help IT teams better realise the potential of their end-to-end network and make investment decisions that will stand the test of time.

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Growing big ideas from small spaces
By Poly | 26/11/2019

Innovation can spark from the smallest of places. In a world of constant change and intense competition, when big ideas happen, they need to be shared in real time. It’s this premise that is driving one of the biggest modern-day workplace trends—the huddle room.

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Infographic - Contact Center Attract and Retain
By Poly | 26/11/2019

Why you need to invest in the customer service representatives (CSRs) you have and attract the ones you want.

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Infographic - Perils of the open office
By Poly | 26/11/2019

Is your open-plan office reducing your teams productivity? Here's how to identify, avert, and escape the chaos.

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