Whitepapers

How to Speak to Your Customers’ Needs

Are all backup and data management needs the same? While most customers have the same top priorities — protection, simplicity and reliability — each customer has their own unique set of circumstances. How can you determine the best approach for each of your customers? Download this IDC workbook, created specifically for resellers and distributors who want to understand and address their customers’ needs, and explore:

- The most common backup pain‑points suffered by IT organizations. - How to address these pain‑points and position your solutions. - A checklist of questions to identify and qualify an opportunity.

The accelerated digital transformation of the past two years has led to our truly hybrid world. The role of partners is changing at an accelerated pace, and Dell is growing alongside in unison. Dell is making significant investment into compute and storage, and in as-a-Service models through Dell APEX. The Dell Channel Strategy Guide takes a comprehensive look into the partner opportunity in the new era of hybrid work and how you can take advantage.

In this book, we will look past the hype, and take a closer look at what AIOps actually is—and what it can help you achieve. First, we’ll explore why AIOps is necessary. We’ll talk about how environments, and the teams that manage them, have evolved in an increasingly multi-cloud world. We’ll explore how observability of the infrastructure is fundamental for helping IT organizations work more proactively and strategically.

Next, we’ll present a basic definition of AIOps, and its ability to apply an automated early warning system to discover potential issues and provide the context you need to take action. By knowing what is happening, where it is happening, and why it is happening, you can solve problems faster, deliver the best possible service quality, and stay focused on driving digital transformation. This is a fundamental first step toward a failure prevention system, or automated remediation.

Finally, we will talk about the primary steps involved in creating your own AIOps initiative. We’ll take a closer look at how AIOps helps organizations bring together big data from across the technology stack, surface only the most relevant issues, and apply advanced algorithms to deliver more meaningful alerts. Our book will conclude with an overview of some key best practices you can apply to implement the most effective AIOps solution, and realize the best return on your investment.

MySQL Database Service enables organizations to rapidly and securely deploy modern, cloud native applications using the world’s most popular open source database. HeatWave is a new, integrated, high-performance analytics engine for MySQL Database Service.

Download this report to explore the hazards of not having an Office 365 backup in your arsenal, and why backup solutions for Microsoft Office 365 fill the gap of long-term retention and data protection.