Autotask Whitepapers

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Metrics that matter 2017: Annual ITSP Benchmarking Study
By Autotask | 18/4/2018

In a world where cloud platforms and applications, mobile devices and big data are commonplace, and businesses are increasingly integrating advanced technology, such as wearable devices, artificial intelligence and machine learning, the information technology service providers (ITSPs) who keep those systems running are more important than ever.

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Annual ITSP Benchmarking Study
By Autotask | 12/2/2016

Today’s business clients want to achieve greater productivity and own less infrastructure. They are looking to IT service providers to help them manage increasingly extended networks of communication, commerce and data exchange enabled by a growing number of endpoints.

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