Trustpower sells telco business in a $441M bundle with retail energy assets
Trustpower is selling of its telecommunications, gas and retail electricity supply business to Mercury NZ in a conditional transaction valued at $441 million.
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Vodafone tops TDR telco complaints tally
Vodafone has been flagged by Telecommunications Dispute Resolution as the most complained about telco per 10,000 connections for mobile and broadband services over the six months to 31 December 2020.
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TrustPower goes live on Amazon Connect as strategic review looms
Energy and telecommunications provider Trustpower has migrated its contact centre to Amazon Web Services, claiming to be the first local "multi-services" provider to adopt Amazon Connect.
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Chatbot 'Toni' stars for Trustpower during COVID-19 lockdown
A virtual service agent called Toni is proving her worth for power and telecommunications company Trustpower as it responds to the COVID-19 pandemic.
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Trustpower rolls out Nozomi Networks' Guardian for real-time security
New Zealand energy and telecommunications company Trustpower has bolstered its network security by rolling out Guardian, from Nozomi Networks.
