Vodafone teams with Convai to deliver AI into contact centres
Vodafone NZ has struck an exclusive deal with Convai to launch Vodafone Voice Concierge, to improve both the customer experience and efficiency of business call centres.
Vodafone NZ has struck an exclusive deal with Convai to launch Vodafone Voice Concierge, to improve both the customer experience and efficiency of business call centres.
The link between personalisation and customer satisfaction lies in understanding more about the consumer as a person, according to Salmat.
Communications and marketing company, Salmat, has collaborated with marketing management software provider Teradata Applications, for its Influence suite.
Businesses are now in a much better position to tackle social, economic and business challenges