Vodafone teams with Convai to deliver AI into contact centres
Vodafone NZ has struck an exclusive deal with Convai to launch Vodafone Voice Concierge, to improve both the customer experience and efficiency of business call centres.
Salmat - News, Features, and Slideshows
News about Salmat
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Customer loyalty lies in personalisation: Salmat
The link between personalisation and customer satisfaction lies in understanding more about the consumer as a person, according to Salmat.
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Salmat partners with Teradata on Influence marketing platform
Communications and marketing company, Salmat, has collaborated with marketing management software provider Teradata Applications, for its Influence suite.
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