The battle of the banks is increasingly about delivering the best mobile and online platforms, but is it enough to create customer loyalty?
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The latest MYOB Business Monitor Digital Nation Report states that 41 per cent of New Zealand SMEs now operate a business website – up from 34 per cent in March 2013. A further 7 per cent operate a social media site, while 16 per cent have both a website and a social media site.
Commonwealth Bank has introduced two new functions for its CommBank app.