MSP - News, Features, and Slideshows

• Why one MSP is building a security strategy with Sophos

  As 2018 comes to a close, the channel is still clearing up the security mess of 2017, a year in which an unprecedented number of attacks reached local shores.

• ConnectWise bolsters security play, acquires MSSP

  ConnectWise has bolstered capabilities within the cyber security market through the acquisition of Sienna Group, a US-based managed security services provider.

• Singtel, Optus, Trustwave and NCS combine to create mega security MSP

  Singtel has unveiled plans to integrate all security offerings under the Trustwave brand, bringing together Optus and NCS capabilities to create a cyber powerhouse.

• Kaseya honours leading A/NZ MSPs

  Kaseya has recognised the standout managed service providers across Australia and New Zealand, following a year of growth through the channel.

• SolarWinds goes full circle, files for $500M IPO

  SolarWinds has filed for an IPO with plans to sell up to US$500 million worth of shares, three years after the software provider was taken private.

• ​Vendors search for “pockets of growth” amidst “volatile” spending economy

  “With the global economy entering a new and uncertain phase, IT spending will be heavily influenced by economic cycles and wild cards over the next five years."

Whitepapers about MSP

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  Managing Technicians in an MSP Business for Profitability

  When running a managed service provider (MSP) business, the single largest part of the overall costs of doing business is the technicians that support your end customer – from straight salary and benefits, to training, transportation and managing the collection of their time, through to billing the customer. In this series of whitepapers, Karl Palachuk goes through the elements that you need to take into account to best manage your technicians’ time. This includes everything from how to structure their day and their priorities, to tracking their efforts to ensure that your business is being run in the most productive manner – ultimately driving the most profitability.

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  SolarWinds Backup Video Case Study | My IT Manager

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  Sales Made MSPeasy: The Ultimate MSP Guide to Successful Sales

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  Networking Sales Made MSPeasy: Simplify Your Sales Approach to Drive MRR