One NZ boosts customer service with AI from AWS
One New Zealand is using generative artificial intelligence to help contact centre agents understand why customers call and how to support them.
generative AI - News, Features, and Slideshows
Most popular
News about generative AI
-
-
Eroad teams with Microsoft to deploy generative AI
NZX-listed freight software developer Eroad is working with Microsoft on generative AI product development.
-
GenAI scams pose new cyber security threat for NZ consumers
The increasing availability of generative AI tools is unlocking new cyber security fears for Kiwi consumers, according to a study by Norton.
-
Generative AI spending to reach $143 billion in 2027
A new forecast from IDC says that enterprise spending on generative AI from now through 2027 will be 13 times greater than the growth rate for overall worldwide IT spending.
-
IBM: Treat generative AI like a burning platform and secure it now
Many enterprises prioritise innovation without adequately addressing the security risks posed by generative AI, IBM warns.
Features about generative AI
-
Coda bucks trend of additional charges for generative AI tools
Generative AI features are fast becoming table stakes for productivity and collaboration applications. Coda hopes to stand out in the market by eschewing add-on fees and integrating with multiple enterprise data sources.
