Google is bringing its human-like conversational AI to the contact centre
Google Cloud has announced a new enterprise contact centre solution which uses AI to mimic humans to answer simple queries.
Google Cloud has announced a new enterprise contact centre solution which uses AI to mimic humans to answer simple queries.
Spark has added a slew of new offerings to its Telecommunications-as-a-Service (TaaS) portfolio for government agencies.
Avaya has announced Avaya Cloud, a newly formed organisation focused on driving cloud products and services for the company.
Datacom has been awarded a $35.2 million contract with the Department of Home Affairs through Datacom Connect.
The Ministry of Business, Innovation and Employment is planning to deploy robotic process automation to streamline immigration services.