The latest Measuring Broadband New Zealand Report commissioned by the Commerce Commission has revealed a 10 per cent drop in the peak time broadband speeds of high-speed Fibre Max plans, compared to the previous report.
The Commerce Commission has reviewed and overhauled its supplier engagement processes after a report into the theft last year of an external provider's computer equipment.
Telco retailers CallPlus Services, trading as Slingshot, Flip Services and Orcon, all Vocus NZ subsidiaries, have been fined $121,500 for making “false representations” in invoices they sent to customers.
The regulator today released its views on the rules, requirements and processes for a new regulatory regime for fibre networks.
Retail telcos generated 584 complaints to the Commerce Commission in 2018, slightly lower than the 603 received in the year ended 30 June 2017.
