Survive and Thrive: How to Build a SaaS Business for Hyper-growth


Eleanor Dickinson

Associate Editor, ARN and Reseller News

Eleanor Dickinson is covering new developments in the Australian IT channel for ARN. She has previously worked for Mumbrella Middle East and Asia and Cambridge News.

Mark Iles

Mark Iles, Executive Consultant / Industry Analyst, Tech Research Asia

Mark Iles is an Executive Consultant and Industry Analyst with Tech Research Asia and an experienced board level executive and CEO with over 25 years in the Software, IT and Telecommunications industry spanning markets in Europe and Asia Pacific with businesses from large multi-national corporations to
mid-cap private equity ventures.

Mark works with a broad set of organisations across Asia-Pacific looking at how technology trends will impact their business, from customers evaluating technologies’ role in digital transformation initiatives to leading technology vendors and service providers
looking to improve go-to-market execution and drive growth.

Mark has a deep and broad understanding of key trends and the overall IT&T landscape in Asia-Pacific with a specific focus on Enterprise Software, Cloud and Data Centre technologies including (Softwaredefined) Networking, Security and IoT.
Mark is a frequent speaker at industry events and forums and a contributor to several magazines and is active in the start-up community.

Mark is originally from the UK and holds a Bachelor of Science (Honours) in Management Science (Operational Research) from Lancaster University, England.

Mark McCaughan

CEO, Merlot Aero

Mark McCaughan is Founder and CEO of Merlot Aero, a SaaS pioneer in the provision and deployment of global airline operations software. Founded in 2014, Merlot Aero provides digital flight crew management solutions to dozens of airlines, allowing them to provide an end-to-end offering of digitally enabled crew performance software and expertise that extends from training through optimized crew operations. In December 2020, Merlot Aero was fully acquired by CAE International Holdings Limited of Canada.

Symon Thurlow

Co-Founder and CEO, Parallo, a rhipe company

Symon’s career in IT started as a Systems Engineer twenty years ago. He’s a techie at heart and wrenched himself off the tools becoming the Technical Director of a national Business Continuity services provider. In 2011 he established Parallo with Shaun and Nicole, two long time workmates who each provide a little YANG to Symon’s abundant charisma and optimism. Out of work you’ll find Symon in a little tin boat off the coast of Great Barrier Island looking for his last iPhone 7.


Survive and Thrive: How to Build a SaaS Business for Hyper-growth


Tuesday, 15th Jun 2021 11:30 a.m. - 12:15 p.m. AEST, 1:30 p.m. - 2:15 p.m. NZST


Live to your computer


  • rhipe
  • Microsoft

Who Should Attend

Free-to-attend, this virtual event is open to all executives, business and technical professionals from partner organisations.

*IDG reserves the right to limit attendance to those working in reseller business (C-level management, Sales Managers, Technical Managers, Channel Manager, BDMs) who meet the attendee criteria and refuse attendance by anyone from competing vendor, distributor or media organisations.