Featured White Papers
This guide explores the pitfalls of quoting with antiquated, internally developed, or custom quoting tools—like spreadsheets—and introduces the benefits of implementing a cloud-based configure-price-quote (CPQ) solution. If you’re ready to speed up your fulfillment process and boost sales rep productivity and effectiveness, read on.
Incorporating managed services can help you not only stand out from other resellers, but it can also provide your business with a consistent source of monthly recurring revenue. But before you get started, you will need a systematic plan with well-thought-out steps that include understanding your target market and implementing essential automation. If you’re considering adding managed services to your service offering, these six steps can help
As an IT solution provider, you have a bottom line to maintain and staff to support, while providing your clients with the best possible service. As a business, you need to budget and plan for the future. These can all be tough tasks when you’re operating on a break-fix model. Growth is more unpredictable because your revenue is based on reactive services. Business decisions feel uncertain, and that sense of uncertainty can filter down to your employees and clients.
If you believe your website is not serving your needs as well as it could be but don’t know where to begin correcting the issues, SAP has provided a case study that delves into Synchrony’s story and how NEXTGEN’s agency Bang was able to reinvent the company’s digital presence.
If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $120 per hour but your market only supports $80 per hour, either your costs are too high or you’re in the wrong market.