Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.
  • 21 April 2020 11:42

8x8 and Jabra Partner to Expand Work from Anywhere Capabilities

8x8’s Guaranteed Call Quality Combined With the Audio Performance of Jabra Headsets Delivers Increased Productivity and Support for Remote Working

Campbell, California, 21 April 2020 - 8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced a partnership with Jabra to expand equipment offerings to include the Jabra BIZ, Engage, Evolve and UC VOICE mono and stereo headsets. The additional support for these headsets ensures companies can continue to use their preferred audio solutions with 8x8 cloud communications, video collaboration and contact centre solutions.

In response to the dramatic increase in usage of 8x8’s desktop and mobile apps for voice, video conferencing, chat and contact centre, as companies quickly move to work from home environments, 8x8 is enhancing support for headset capabilities to further enable this transition. Regardless of location or device, clear audio is the core of any effective business-related phone call or video meeting. Combining 8x8’s patented call quality and reliability with Jabra’s leading professional headsets for concentration and collaboration ensures employees have the communication capabilities they need to stay productive. Now, thirty-two models across the Jabra BIZ, Engage, Evolve and UC VOICE headset families can be used with 8x8 X Series, 8x8 Video Meetings and 8x8 Contact Center.

“Our research has shown that knowledge workers are facing increased disruptions while collaborating,” said Kelly Nagel, President and GM, Jabra North America. “It’s paramount that they have the tools to overcome a noisy environment and communicate effectively. Our partnership with 8x8 provides customers with the exceptional call quality they need to stay focused and productive using a Jabra professional headset and 8x8 service plan with a physical phone, softphone or mobile device.”

With this integration, joint customers will have a seamless experience when making and receiving calls using the 8x8 Virtual Office Desktop or Mobile applications and a Jabra headset. Users can answer, mute and disconnect 8x8 calls directly from their Jabra headsets with no further actions required in the 8x8 applications, for an experience that replicates the native phone application and business phones.

“8x8 is dedicated to providing companies with the communication capabilities they need to remain productive regardless of location or device. As businesses and organisations shift to mobile and remote working, it becomes even more paramount employees and contact centre agents can communicate clearly with colleagues, partners and customers,” said Dejan Deklich, Chief Product Officer at 8x8, Inc. “The partnership with Jabra expands the choice companies have with 8x8 to ensure their teams can be productive and effective while working from anywhere.”

14.3 Million Video Meetings Monthly Active Users Worldwide

8x8 X Series meets the needs of businesses with a mobile and remote workforce by providing a highly reliable and resilient solution across desktop and mobile devices for voice, video conferencing, chat, contact centre, APIs and advanced analytics. This allows companies to rapidly unify a distributed workforce and enable flexible workstyles. 8x8 X Series includes 8x8 Video Meetings, which is powered by Jitsi, an open source community for secure video meetings technology sponsored by 8x8. 8x8 Video Meetings is also available as free and paid standalone versions at: https://8x8.vc, and is optimised for use with the WebRTC standard which enables attendees to instantly join meetings without any downloads or plugins. 8x8 Video Meetings is also part of 8x8 Express, a solution for small organisations and teams that require a complete, preconfigured business phone system with a dedicated business number, video meetings and messaging in a single desktop and mobile application.

8x8 has experienced a significant increase in usage across its private and secure video meetings solutions, including Jitsi Meet and 8x8 Video Meeting services, with monthly active users growing globally to more than 14.3 million. (1) For the latest 8x8 video meetings solutions usage statistics, user stories and social posts updated daily, visit: https://www.8x8.com/live.

(1) A Monthly Active User is defined as a unique user who attended at least one meeting, with at least one other attendee, in the last 30 days.

About 8x8, Inc.

8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit: http://www.8x8.com, or follow 8x8 on LinkedIn or Twitter.

8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.

About Jabra

Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. Proudly part of the GN Group, we are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams. Jabra employs approx. 1,400 people worldwide, and reported annual revenue of DKK 4,7bn in 2018. The GN Group, founded in 1869, operates in 100 countries and delivers innovation, reliability, and ease of use. Today, GN employs 6000 people, and is Nasdaq Copenhagen listed. GN makes life sound better. http://www.jabra.com

Jabra® is a registered trademark of GN Audio A/S. All other trademarks included herein are the property of their respective owners (design and specifications are subject to change without notice).

ENDS

Submit a media release