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Supply chain solution increases consignment visibility and event management for Patrick Ports
SYDNEY, Australia — 16 June 2004 – Viewlocity, a provider of supply chain event management and visibility solutions, announced its product has become the basis of a Cargo Management supply chain solution for Patrick Ports.
The Patrick’s Cargo Management solution provides Patrick with integrated supply chain processes spaning several business units. The solution also reaches outwards allowing freight forwarding agents, customs brokers, importers and exporters to collaborate providing Patrick with Command and Control of the end to end supply chain.
Implementation started in mid 2003 and went into production in January 2004. Patrick are already realising operational benefits and improved customer satisfaction levels.
Patrick Ports has recently undergone rapid expansion due to its aggressive acquisition policy. A key business strategy for Patrick Ports has been to provide an integrated logistics service across its operations.
‘We needed a solution that would allow us to keep pace with our business expansion and provide control of our supply chain. Viewlocity were able to meet all our challenges,” said Adrian Sandrin, General Manager – Integration and Development. “We are now able to resolve issues in the supply chain before they result in failure. As a result our customers are happy and able to track their shipment themselves which provides benefits all round.”
Says Fadi Geha, managing director, Viewlocity Asia Pacific, “We are delighted to have Patrick Ports as a customer. Our commitment to the Australian market and ability to locally support an organisation of the calibre of Patrick was very important in securing this business.”
About Patrick Patrick has built an integrated network of freight logistics operations that deliver seamless and efficient transport solutions across all modes - rail, road, sea and air. Patrick's consistent investment in technology has positioned the company as the world leader in container handling systems.
Patrick Technology has developed ground-breaking IT and communications systems to support the extensive network of Patrick Corporation's freight logistics operations engineering and hazardous cargo. www.patrick.com.au
About Viewlocity Viewlocity provides supply chain management software that helps enterprises execute operations more effectively. Our software suite is comprised of visibility, event management, and optimisation components that enable companies to optimise their use of assets and monitor supply chain processes for exceptions. When exceptions occur the optimal response can be determined, minimising disruption to the business. As a result, Viewlocity's customers can run their businesses with significantly smaller reserves of inventory, capacity and people, while improving service levels. To find out how companies use Viewlocity's products to improve their operations, visit www.viewlocity.com.
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