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  • 22 June 2004 08:53

IBM signs $14.3 million deal as part of ATO’s wider Change Program

IBM signs $14.3 million deal as part of ATO’s wider Change Program

Sydney, Australia, 22 June 2004: IBM today announced it has signed a three year, $14.3 million contract with the Australian Taxation Office (ATO). IBM will provide technology-based mid-range software and services to assist the ATO in realising the business benefits of its much-anticipated Change Program.

Throughout the span of the contract, IBM will assist the ATO to replace and modernise its existing tax business systems. IBM middleware software will be used to support the Services Oriented Architecture (SOA) to enable the ATO’s Change Program. The SOA is designed to interconnect and integrate the ATO’s web-based systems, commercial off-the-shelf software (COTS) and legacy applications to encourage more customers to meet their tax responsibilities online. This will result in reduced administration costs for ATO customers.

“The ATO contract reinforces IBM’s commitment to deliver innovative solutions that assist our government clients to deliver better service to the Australian public,” said Tony Best, General Manager, Public Sector, IBM Australia.

“IBM will provide the Australian Taxation Office with a more integrated software environment to allow the new tax applications to be developed on the mainframe platform. This will ensure a more reliable and durable processing environment for the implementation of the Change Program,” said Mr. Best.

IBM will provide WebSphere enterprise messaging and workflow technology to support the business processing needs of ATO employees and systems. The IBM DB2 range of document, content and records management software will automate information management and archiving, which is necessary in today’s content-heavy business environment. By simplifying the data management process within the ATO, customers will benefit from simplified access to their online electronic account information.

The Tax Office Second Commissioner Greg Farr said “IBM has been awarded this business after a competitive tender and evaluation process based on best value for money for the Commonwealth.”

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About IBM IBM is the world's leading information technology company, with over 90 years of leadership in helping businesses innovate. IBM helps customers, Business Partners and developers in a wide range of industries that leverage the power of the Internet for e-business. IBM has the world’s largest IT research organisation. Worldwide there are more than 3,000 scientists and engineers working at eight labs in six countries - including laboratories in Japan, China and India. IBM has produced more research breakthroughs than any other company in the IT industry and invests more than US$5 billion each year in research and development. For more information about IBM, visit

Further information: Pilar Martin External Communications Manager, Public Sector, IBM Australia Phone: 02 9397 8671 Email:

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