- 12 July 2004 14:12
Christchurch City Council Selects Interwoven Enterprise Content Management Solution
Interwoven Continues to Fulfill ECM Demands of Customers
Sydney, Australia – 12 July 2004 – Christchurch City Council, New Zealand has selected Interwoven’s leading content management software, TeamSite, to power its public Website http://www.ccc.govt.nz/ as well as its secure employee intranet and a further 40 Christchurch city domain sites that it manages.
Serving as a gateway to Christchurch City Council information and services, the Christchurch City Council Website has the responsibility of making the experience of citizens and visitors interacting with the Council easy, convenient and enjoyable. “Every aspect of our website should be tied into decisions we make about how to better service the citizens and visitors of Christchurch,” commented David Wallace, CMS implementation project manager at Christchurch City Council. “TeamSite will certainly help us achieve this goal. It's all about improving the quality of our visitor interactions."
Interwoven TeamSite Content Server software extends access to all business users and enables them to maintain control and distributed ownership of content across the enterprise. TeamSite provides the foundation for enterprises implementing Web content management for powering Internet, extranet, and intranet properties.
Prior to selecting Interwoven, making changes to the Council’s site was very time consuming, with a group of people at Christchurch City Council tasked with manually managing the escalating volume of content. Versioning and workflow were both enormous challenges for any Web updates to occur, and changes could take days and even weeks to effect. Christchurch City Council proceeded with the TeamSite solution after what David Wallace said was “a very diligent and rigorous tendering process” which involved extensive evaluation of the 20 plus submissions it received following its RFP issued in 2003, reference site checking, evaluation of product functionality with internal user panels, and extensive checking of suppliers support and services capability.
"To achieve what we wanted, we needed a sound, robust and flexible content management platform, which TeamSite provides,” commented Wallace. “Investing in a solution that will have longevity within the market was also important, as was the need for it to be open and flexible enough to manage future rollout plans. Interwoven was the only company to suitably meet all the requirements of the very detailed RFP document we issued.”
The project is now under way with 15 users currently piloting the system. Once complete, the installation will encompass potentially 100 users across approximately 40 sites, including the Christchurch Art Gallery (Te Puna o Waiwhetu), the Christchurch City gateway site and various festival and leisure sites.
“TeamSite is one of the major tools that is enabling us to move towards an enterprise view of the Web,” commented Wallace. “All you can ask for from a product is that it does what it says it will, which TeamSite has proven to do. We have seen great success so far with all users embracing the product. It fits our needs perfectly, and if we ever have questions or need assistance Interwoven provides outstanding support.”
“We are delighted to welcome Christchurch City Council to the family of TeamSite users in government, joining such organisations as the Local Government Association of Queensland (LGAQ), Queensland Treasury and the Department of Natural Resources, Minerals & Energy (NRM&E),” commented Richard Collins, managing director, Interwoven. “It is rewarding to see organisations such as Christchurch City Council embracing technologies like Interwoven that have a positive impact on the community as a whole."
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About Christchurch City Council With a population of more than 300,000, Christchurch is the largest city in New Zealand's South Island. Known as the Garden City, it has a deep-water port, international airport and two universities and is famous for the range and quality of its public and private gardens and parks. For more information, visit the city council's www.christchurch.org.nz website.
About Interwoven Interwoven, Inc. is the world’s next-generation enterprise content management (ECM) company. Interwoven’s patented, award-winning ECM platform integrates the six pillars of content management: collaboration, e-mail management, document management, Web content management, digital asset management, and records management. Allied with the leading enterprise application providers, the Interwoven ECM platform provides complete content lifecycle management for more than 2,800 organizations worldwide including Air France, Citibank, Ford, General Electric, Pfizer, Procter & Gamble, and Yamaha. For more information visit: www.interwoven.com.
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