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EDGE 2020 Goes Virtual
SYDNEY — Sept. 18, 2019 — 8x8, Inc. (NYSE: EGHT), a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions powered by one global cloud communications platform, today announced that 8x8 Video Meetings, a completely reimagined meetings solution, is now available for all new customers and is provided complimentary for existing 8x8 customers as part of their service subscriptions for Virtual Office mobile and desktop applications.* 8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications. A key component of 8x8 X Series, the solution is fully integrated with the 8x8 all-in-one applications, providing a highly competitive video offering in the market and enabling teams to collaborate effortlessly with crystal clear video and audio quality from a single application for voice, chat and video.
8x8 is also now offering early access to 8x8 Meeting Rooms a video conferencing solution that makes it easy to schedule, host and join 8x8 Video Meetings from conference and huddle rooms. Based on the Jitsi open source video communications technology that 8x8 acquired from Atlassian, these new solutions from 8x8 deliver a best-in-class meetings and video experience.
The workplace is changing dramatically, with the rise of remote workers and globally distributed teams. As a result, organizations need to embrace flexible work styles, and the use of video is a key tool for effective business collaboration. 8x8 Video Meetings ensures teams are connected and productive, regardless of where they are located, via the 8x8 apps that provide access to colleague’s presence status, the corporate directory, messaging and calling features. 8x8 Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing, providing users the agility needed to optimise every moment of engagement.
"The workplace of the future will be more agile, collaborative and dynamic. User experience and user design will be key to driving the adoption of workplace collaboration solutions. Cloud video conferencing is witnessing strong adoption in Asia Pacific. With the rise of the freelance economy and co-working offices, video will be an essential communication and collaboration tool. We are living in a mobile first Economy and simplicity, ease of use and quality of experience from any device will be critical to drive greater user adoption,” said Audrey William, Principal Advisor, Enterprise Communications, Contact Centre & Customer Experience, Ecosystm.
Optimised for Frictionless Meetings
8x8 Video Meetings enables one click to start or join meetings on any device, anytime, anywhere, increasing employee productivity and reducing headaches. Users can easily set-up meetings from within their calendar or the 8x8 Virtual Office apps, and guests outside the organisation simply click to join via a web browser with no software download required. The new offering also includes YouTube live streaming, enabling organisations to broadcast meetings, including shared screens, to an unlimited number of viewers through a secure YouTube connection at no extra cost.
“Employees are exhausted with clunky meetings experiences that eat minutes out of the day and keep them from being productive,” said Dejan Deklich, Chief Product Officer of 8x8. “From scheduling to sign off, the entire process needs to be seamless and intuitive. Unlike other web conferencing services available in the market, 8x8 Video Meetings and 8x8 Meeting Rooms are built to enable easy and productive business collaboration from any device without installing plugins or software. Whether it’s instant screen-sharing, HD video and audio quality or full calendar and directory integrations, the reimagined 8x8 video conferencing solution makes work immersive and effortless.”
8x8 Video Meetings is designed to extend the value of 8x8 voice and collaboration services customers already use, enabling current and future customers to realize significant savings by improving video collaboration as part of their 8x8 user licenses for no additional cost.
"8x8 continues to innovate and the new 8x8 meetings experience makes it easier to conduct video meetings with instant join and screen share and an intuitive user experience," said Damian Byrne, Group IT Director at Bionical Solutions Ltd., a UK-based innovator in sales, marketing and patient services for the healthcare industry and an 8x8 Video Meetings early access user. "We’re committed to delivering the best possible customer experience for our clients and this advance from 8x8 is the closest to being there in-person. 8x8 Video Meetings is a big step forward and a key part of our unified communications solution.”
In addition to business-grade features, the single, WebRTC-enabled platform has built-in analytics capabilities, allowing organisations to monitor usage patterns that can drive business insights. Specifically, meeting activity can be viewed by time range, with the ability to search, filter and sort. Administrators can also export meeting activity to enrich their organisations' machine learning and artificial intelligence initiatives with detailed historical data.
8x8 Meeting Rooms
8x8 is also now offering early access to 8x8 Meeting Rooms to bring easy video collaboration to huddle and conference room spaces. 8x8 Meeting Rooms eliminates frustrating set-up experiences with an intuitive interface and smart pairing technology to connect devices. 8x8 Meeting Rooms enables users to share any screen easily, with wired and wireless options, and supports a wide range of standard video conferencing equipment configurations. With seamless calendar integrations with Google Calendar, Microsoft Outlook and Office 365 in addition to the 8x8 desktop and mobile apps, participants can join scheduled conference room meetings with a single click. Customers interested in joining the early access program should contact their account manager.
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About 8x8, Inc.
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit: www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.
8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.
*8x8 reserves the right to add capabilities to 8x8 Video Meetings for additional charge. Offer, availability, pricing, features and functionality subject to change without notice. Other restrictions apply.