Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.
  • 18 June 2009 15:10

IDC: The Australian Health Industry Teeters on the Edge of Significant ICT Transformation

Sydney, Australia, 18 June 2009. The potential of the National Broadband Network (NBN), combined with the upcoming recommendations from the National Health and Hospitals Reform Commission means that the healthcare industry in Australia is on the cusp of an exciting transformation process that will see ICT spending in the sector reach $2,378 million by 2012according to a new report by IDC.

The National Health and Hospitals Reform Commission is developing a long-term health reform plan for a modern Australia, due mid 2009. It is focusing on health financing, maximising a productive relationship between public and private sectors and improving rural health.

"The NBN will help to bring e-health initiatives closer to the Australian people. In 2009, providers will see a new urgency in aligning services with national goals for efficiency, access and quality. Vendors should be prepared to catch these healthcare initiatives at the beginning of this crest," states Melissa Martin, Senior Market Analyst, Vertical Markets.

"The desired end-state for this sector is a fully integrated healthcare system that provides patients with a highly integrated and satisfying experience while facilitating improved management of the costs associated with providing this care.

"This includes a wide spectrum of potential service and application offerings including business-related tools such as HR systems, accounting systems, and CRM; patient care applications such as adverse drug tracking and e-prescribing offerings; and integrated applications that encompass both business and patient care capabilities such as the electronic health record (EHR)," she adds.

The report titled, Australia Healthcare Information and Communications Technology Market 2008-2012 Forecast and Analysis forecasts the following for the healthcare sector in Australia:

· The top business priorities in the Health sector in 2009-2010 will include: Electronic Procurement, Electronic Prescribing, Healthcare Portal, Electronic Reimbursement, Computerised Physician Order Entry Systems, Electronic Patient Records and Electronic Booking

· Overall, the Australian healthcare market is expected to increase moderately, with total investment in ICT increasing from $2,076 million in 2008 to $2,378 million by 2012, which will provide a compound annual growth rate (CAGR) of 3.5% for the forecast period.

· The majority of this spending (40.5%) will be allocated to hardware in 2009 – at A$858 million. This is followed by telecommunications at 33%.

· The principal drivers of ICT strategic purchases in Australia's healthcare industry are to: provide better customer service (30.8%), reduce costs (26.9%) and to improve employee productivity (19.2%).

· Vendors need to understand the focus of care is shifting. E-health will change the way consumers interact with the healthcare system and health information. Now people are looking for the own health information and starting health dialogs on the internet. Soon some patients will be the gatekeepers of their own health records. Providers should consider expanding their own online offerings on their Web sites or partnering with Health 2.0 vendors to offer portals and functionality to their patients.

On IDC's website this report relates to document #AU386106S, Australia Healthcare Information and Communications Technology Market 2008-2012 Forecast and Analysis. For further information on the findings contained in this report or to request an analyst briefing on this topic, please contact Sally Taylor-Phillips, Marketing Communications Manager at IDC on +61 2 9925 2234 or e-mail Ends

For media enquiries please contact

Sally Taylor-Phillips Marketing Communications Manager, IDC Tel: +61 2 9925 2234 E-mail

Melissa Martin Senior Market Analyst, IT Spending & Vertical Markets, IDC E-mail:

About IDC IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends covering over 110 countries worldwide. For more than 45 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting or

Submit a media release