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  • 25 March 2021 12:07

Secureworks Recognised as a Leader and “Fresh Alternative” among Top Managed Detection and Response Providers

Secureworks Taegis™ ManagedXDR received highest scores possible in "The Forrester Wave™: Managed Detection and Response, Q1 2021” report for time-to-value, managed response, collaboration, product vision and roadmap criteria.

Secureworks (NASDAQ:SCWX), a leader in software-driven security solutions, has been named a Leader for its Taegis™ ManagedXDR solution in "The Forrester Wave™: Managed Detection and Response, Q1 2021” report.

Secureworks was among a select group of 15 vendors that meet a stringent set of inclusion criteria. Providers were assessed on 19 criteria across three categories: current offering, strategy and market presence. Secureworks’ Taegis ManagedXDR received the highest scores possible in Forrester’s time-to-value, managed response, collaboration, product vision and roadmap assessment criteria. Secureworks was also recognised for its Counter Threat Unit™ (CTU) threat intelligence, MSS experience, and flexibility in managed response. “Secureworks’ MSS legacy helps, but its MDR platform is the real star,” said the report, authored by Jeff Pollard, VP, Principal Analyst at Forrester and Claire O’Malley, Researcher at Forrester.

“Swinging an old services vendor to a platform-centric approach to MDR via [Taegis ManagedXDR] is no small feat, but Secureworks is making it happen…” The report continues, “…Secureworks has not abandoned its flagship delivery personnel and Counter Threat Unit threat intelligence…” Not surprisingly, its flexibility in managed response actions is a clear differentiator.”

According to the report, “Client references mentioned speed and quality of response support, along with rapid iteration and innovation on the MDR platform, as strengths.” The report also cited Secureworks’ decades-long experience as a MSSP and noted, “Buyers with existing MSS relationships that want to begin the conversion to MDR, as well as those soured by the traditional MSSP delivery approach, should consider Secureworks’ [Taegis ManagedXDR] as a fresh alternative.”

“Taegis ManagedXDR intentionally capitalises on our vast experience running a security operations center and our deep understanding of the threat landscape,” said Stephen Fulton, chief product officer, Secureworks. “Collaboration is a fundamental design principle of Taegis ManagedXDR. Customers share the same user interface and experience as our own analysts, and with features like our ‘ask an expert’ integrated chat and collaborative investigations, customers can learn from our security experts to build their own resources and capabilities over time.”

Secureworks received the highest possible score in the Forrester report in the collaboration criterion. Taegis ManagedXDR also received the highest possible score in the time-to-value criterion, which Secureworks believes is further validating the impact the solution is having on customers—a composite organisation was found to experience benefits of nearly $3.6 million over three years and ROI of 413% according to a commissioned Total Economic Impact™ study conducted by Forrester Consulting on behalf of Secureworks.

The Forrester Wave methodology assesses vendor qualifications through a combination of lab evaluations, questionnaires, demos, and/or discussions with client references.

Taegis ManagedXDR combines Secureworks’ security operations expertise and threat intelligence capabilities to detect and respond to attacks across cloud, endpoint and network environments. Taegis ManagedXDR provides customers with improved threat detection and enables rapid response with access to experienced security personnel, via built-in, real-time chat, who possess understanding of advanced adversaries and the global threat landscape.

The report is available via

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