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How Microsoft 365 Business Adds Critical Security and Reliability to SMEs

How Microsoft 365 Business Adds Critical Security and Reliability to SMEs

Microsoft 365 Business is a highly secure solution that allows SMEs to enable and manage mobile users without the need to manage their own servers and environment.

This eBook on a “Crash Course in Microsoft 365 Business” gives an in-depth look at the feature set of the technology and its benefits to business.

For the channel, Microsoft 365 Business provides a number of significant opportunities. Most importantly, it’s an opportunity to enable greater simplicity and mobility in the customer’s business, enhancing their productivity with a single and easy to articulate technology rollout.

Equally, it’s an efficient solution for the reseller itself to rollout – a single, unified deployment with rich feature set that can be achieved without the significant additional customisation to make the operating environment, security, communications and business critical apps to “talk” to one another. For an overview on setting Microsoft 365 Business up for customers, click here.

The modern business needs reliable technology; indeed, it’s impossible to run an organisation without it. To give you an idea of how critical it really is, research shows that almost all (98 per cent) of organisations report that a single hour of IT downtime costs over $100,000. 

It’s not just the datacentre where downtime can hit an organisation; as employees become more mobile and thus more reliant on technology for collaboration and communication, any kind of technology unreliability can have a substantial impact on the business.

As this infographic shows, organisations want the benefits of highly mobile workforces. In fact, companies that have strong mobile enablement culture see a 16 per cent boost in productivity from employees. Employees are also more collaborative than ever before, with each employee communicating with, or collaborating with more than 20 co-workers and customers daily. As they do this more remotely, and more often, any kind of downtime will affect the employee’s ability to be collaborative and optimally productive.

In addition to risk of downtime, as businesses become more technologically reliant and mobile, security becomes an increased concern to organisations. Malware-infected mobile devices cost organisations, on average, $9,485 per device, and almost all (95 per cent) of organisations have encountered at least one of a dozen common security issues.

This is where Microsoft 365 Business is such a valuable tool for SMEs. In addition to the enhanced productivity enabled by the technology itself, Microsoft 365 Business is a highly secure solution that allows SMEs to enable and manage mobile users without the need to manage their own servers and environment. In other words, they can leverage Microsoft’s expertise to keep their technology online, secure and functional, avoiding downtime. 


With Microsoft 365 Business, SMEs will have access to the benefits of truly mobile working, without the risks of expensive downtime or security breaches. For resellers, it’s an opportunity to get enterprise-class technology and functionality into their customers and really add value to the businesses. As such, it’s a win-win solution for all.

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