Stories by Mary A.C. Fallon

Salesforce.com buys InStranet for US$31.5M

Salesforce.com (NYSE: CRM) Wednesday announced its Aug. 4 acquisition of privately-held InStranet of Chicago, the market leading "knowledge management software" for business-to-consumer call centres, for US$31.5 million. The acquisition includes the assumption of InStranet's $4.2 million in cash, brings the actual price down to $27.3 million, but still makes the acquisition Salesforce.com's largest.

Dell and SightSpeed offer video email to consumers

Video email and video conferencing have gone mainstream with Dell's adoption of SightSpeed's (DEMO 04) video-communication services in its new consumer line of Studio mobile computers now available from Dell online and at Staples and Best Buy stores. The new four-way Dell Video Chat and Web cameras are native on its new consumer line, which comes in 15-inch and 17-inch models starting at US$799 and $999, respectively.