Stories by Mary A.C. Fallon buys InStranet for US$31.5M (NYSE: CRM) Wednesday announced its Aug. 4 acquisition of privately-held InStranet of Chicago, the market leading "knowledge management software" for business-to-consumer call centres, for US$31.5 million. The acquisition includes the assumption of InStranet's $4.2 million in cash, brings the actual price down to $27.3 million, but still makes the acquisition's largest.

Dell and SightSpeed offer video email to consumers

Video email and video conferencing have gone mainstream with Dell's adoption of SightSpeed's (DEMO 04) video-communication services in its new consumer line of Studio mobile computers now available from Dell online and at Staples and Best Buy stores. The new four-way Dell Video Chat and Web cameras are native on its new consumer line, which comes in 15-inch and 17-inch models starting at US$799 and $999, respectively.