Stories by Brett Winterford

Fujitsu fights reseller warranty claims with silence

Imagine the anger you could feel as a reseller if you had lost millions of dollars of business due to a flawed series of hard drives – and for several years your suppliers neglected to tell you about a warranty credit system applicable to those faulty products.

Senior management gutted at Panasonic

Senior management at Panasonic Australia are among the staff to have been made redundant after the Japanese company announced a restructure that takes away much of the local operation’s autonomy.

Acer opens up e-commerce to the channel

SYDNEY (10/01/2003) - PC vendor Acer Inc., has extended the functionality of its e-commerce system to allow its indirect reseller partners, via distributors, to build PCs to order on behalf of end users.

Winning back deals key to Logica success

The Australian office of IT Services company LogicaCMG has managed to maintain its revenues and increase profit margin for the last six months, mainly through the growth of the company’s outsourcing business.