Stories by Len Rust

Big opportunities in Asia/Pacific for integration

Building on a strong customer base, and forecast to record consistently high annual growth until 2011, the enterprise application integration (EAI) services market will emerge as the largest opportunity in Asia/Pacific's (excluding Japan) IT services space, according to information released by Springboard Research.

Australia, New Zealand consumers happy to dump bad suppliers

More than half of the consumers surveyed in a recent customer experience report have ceased buying products and services from a company due to poor customer service, and a high number felt that the supplier didn't know it had lost their business. Only half of the companies aware of the loss of business had attempted to win the business back, the survey found.

Asia IT market feels effect of US slump

Recurring news of further deterioration to the outlook of the U.S. economy has raised concern over the potential impact on the stability of the IT market in the Asia/Pacific region, including Japan (APJ). In a review of the most recent economic indicators, current IT forecasts, and the economic linkage of APJ and US economies, IDC developed two scenarios of worsening US economic outlook for lead factors associated with IT expenditure. In the first scenario, IDC's research depicted a moderate 1.7 percent and 0.9 percent erosion of its current forecast APJ IT market growth for 2008 and 2009, respectfully, should the U.S. conditions worsen. In dollar terms, this means US$4.8 billion and US$7.5 billion less market potential in 2008 and 2009.

The talent war heats up

This year, 2008, risks being the year of the revolving door if employers continue to focus simply on attracting new staff, rather than developing and retaining current employees. The resulting staff turnover is expected to cost Australian businesses more than $A100 billion over the coming 12 months, according to forecasts by Unisys.

Australian Internet take-up leaps ahead

Internet access in Australia has nearly doubled since 2001, according to an analysis of census information released recently by the Australian Bureau of Statistics (ABS).

PC chip shipments hit record levels

PC microprocessor shipments worldwide grew 14.3 percent sequentially to reach record levels in the third calendar quarter of 2007 (3Q07), according to IDC. Consequently, worldwide PC microprocessor revenue rose 14.8 percent to US$7.95 billion in the quarter.

Australians overspend on dud software

At a time when chief information officers are crying out for more funding, a report has revealed Australia's large organisations are bleeding software development projects at an average rate of A$86.7 million each year.

Aussies spend up on digital technology

By Len Rust | 25 September, 2007 22:00

Australians are on track to spend a record five billion dollars on digital devices by the end of 2007, according to recent research for the Canon Digital Lifestyle Index. Sales figures for January-June of this year showed Australians have already spent more than A$2 billion -- the highest figure ever for this period. The July-December retail period, which includes Christmas and the end-of-year sales, traditionally outperforms the first-half by several hundred million dollars.