Customers can sometimes be a bit of a double-edged sword. Much like family we love and need them, but there are times when we can be seriously challenged when engaging with them!
Stories by Justine Banfield
MICROSOFT’s Small Business Server (SBS) 2003 has seen 100% growth for the same period last year — which equates to sales reaching $500,000 per month.
DESPITE severe delays around PalmOne’s Treo 600, Renaissance is wasting no time in partnering with Vodafone to get sales initiatives off the ground. This includes all Vodafone resellers as well.
KROME Technologies was robbed on Saturday night in what seems to have been a professional hit. And as a result of the burglary the distributor’s resellers will experience supply delays while Krome waits for insurance claims to come through.
CISCO New Zealand is aggressively recruiting resellers as it launches its Simple Cisco Engage programme. The vendor is also creating a new Australia-based division to ensure it has a dedicated team to make the programme work.
RENAISSANCE New Zealand is keen to mirror the Apple strategy currently being employed in Australia around mass merchants in the retail space.
CERITAS New Zealand could face penalties of up to $10,000 for failing to notify the Companies Office of the sales of shares. Ceritas Group is Computerland’s parent company.
HEWLETT-Packard distributor Exeed has taken on Woosh Wireless’ offerings as the latter seeks better inroads into the SMB sector.
GEN-i’s Australian arm is making great inroads in the market as it has logged 11 new projects since Christmas 2003, of which five are new customers.
NEW Zealand channel players seem better informed about Fujitsu’s warranty credit system than their Australian counterparts, but the Fujitsu MPG-series drive problems continue to impact on local firms.
NETIQ, parent company of Marshal Software, has announced a 25-user licence product in a move to tap into the SME market.
MOBILITY solutions vendor Symbol Techno-logies is overhauling its predominantly direct model to a more channel-focused approach in getting product to market.
AS sales for the Apple iPod rise, Renaissance is taking full advantage of the tide of demand and has signed up Farmers as a retail partner for the product. The distributor also boasts a record quarter for the Apple line.
AUCKLAND-based distributor Ingram Micro has extended options on its Warranty Plus programme to meet customer demand, according to managing director John Dunbar.