Hotels are increasingly becoming high-tech. And with good reason: People want their 24/7 connectivity and other techie requirements even when they're away from home. So hotels that want to become (or stay) successful are making sure they offer amenities like wireless or even the latest video games.
What a difference a decade makes: Can you believe you used this technology just 10 years ago, then unwound with a game of Doom? Join our look back at your first PDA love, not-so-portable music and the day long before Mac could ridicule PC.
A new report by Booz Allen Hamilton offers these five major trends.
Do you think you are a good listener? Many people do. However, HighGain CEO Richard Anstruther says that participants in the company's listening workshops are able to identify only one to two people in their entire lives as being great listeners.