Reseller News

Salesforce expands on-demand offerings

Although the major news at the Salesforce.com Dreamforce developer conference in San Francisco this week was Visualforce , CEO Marc Benioff had a few other surprise announcements up his sleeve to keep an overflow audience interested in listening to almost all of his two-hour keynote address.

The introduction of Salesforce Ideas  and Salesforce Content  expands Salesforce offerings to six product lines and takes the company farther afield from its original target audience of CRM and Salesforce Automation application users.

Salesforce Content is content management as a service.

The on-demand application will employ tagging, subscriptions, and user recommendations to allow users to manage documents, both structured and unstructured.

While users can deploy full-text searches for documents and content, no details were given on how documents can be retrieved for more complex searches, such as e-mail searches by date, time, or subject matter, typically used for e-discovery.

Under the heading "You can't always be first," Salesforce Ideas puts social networking in a business context, which is not unlike IBM's Web 2.0 Goes To Work initiative announcement made last spring.

Ideas will allow Salesforce customers to collaborate from within the company's Salesforce applications.

Salesforce Ideas and Content will be available in limited release and are scheduled to be fully delivered in 2008.

GO TO: Salesforce unveils hosted development platform