Baycom Communication is partnering with UK-based Re Mago to offer multi-platform collaboration technology for meeting rooms to Kiwi customers and resellers.
Re Mago's Valarea Room product was developed in response to the COVID-19 emergency to give users the feeling of being in the meeting room from wherever they are. It addresses a common hybrid work pain-point by enabling users to join video meetings on any platform including Microsoft Teams, Zoom, Webex, Google Meet and more with a single “click to join”.
Once joined, users enjoy the native experience of whichever platform they used to join the meeting from. The platform also allows users to pair their mobile phones to the platform by scanning a QR code displayed on screen.
“With dedicated solutions like Microsoft Teams Room, Zoom Rooms and so on, joining virtual meetings on third party platforms is difficult and lacks the feature rich experience offered by each platform," said Marius van Wyk, head of collaboration at Baycom Communications.
Using each platform's native desktop application ensures users have the best experience the platforms have to offer, he said. The mobile application also provided a layer of simplicity users are used to on their personal mobile devices.
"Online collaboration sessions with peers and colleagues over distance has become a main requirement," van Wyk said. "With Valarea Room, users can join online whiteboarding sessions via a browser or mobile device and participate in the discussion from anywhere and on any device.”
Re Mago CTO Cristiano Fumagalli said the company sought partners with the skill and experience to offer world class collaboration solutions to customers.
"Baycom Communications provides a complete end-to-end solution from consulting services, presales, sales and, most importantly, after sales support, which are key aspects when choosing organisations to join our global network of distribution and reseller partners," he said.
Van Wyk said Valarea Room was a software solution that required hardware components. Baycom had designed and tested hardware that worked effectively with the software and offers these as complete bundles to customers.
It will also offer the Valarea software as a stand-alone product for a customer to enable existing meeting spaces with existing hardware, if supported.
“We have designed a reseller model to enable partners to create a sustainable revenue stream by providing the Valarea Room solution to their customers," he said. "With additional products and services available, including hardware bundles, design, implementation and support, reseller partners can take advantage of Baycom’s expertise and focus on their core sales activities and customer relationships.
"The solution will be supported by Baycom’s dedicated services desk," he added.
In 2020, Baycom also partnered with Nice inContact to offer that company's CXone cloud contact centre system in New Zealand.