Menu
ServiceSource and iasset.com strike strategic partnership

ServiceSource and iasset.com strike strategic partnership

Under the deal, ServiceSource customers will now have the ability to automate their renewal sales operations using the iasset.com platform.

Nick Verykios (iasset.com)

Nick Verykios (iasset.com)

Credit: Arrow ECS ANZ

Installed asset lifecycle management platform operator iasset.com has inked a strategic alliance with customer journey experience company ServiceSource.

Under the deal, ServiceSource customers will now have the ability to automate their renewal sales operations using the iasset.com platform and its revenue retention capabilities.

In addition to securing renewals and retaining existing revenue, ServiceSource customers will also have the ability to take a consultative approach aimed at delivering further value to their end customers. 

Through the iasset.com platform’s capabilities, ServiceCourse customers will be able to proactively mine their installed base of assets or contracts to automatically identify and action opportunities such as end of life, end of service, refresh, upsell and cross-sell, with the platform able to generate pre-validated quotes based on various parameters.

According to iasset.com chief strategy officer Nick Verykios, who officially joined the company in an executive capacity earlier this year, revenue management, which sits at the core of the company’s offering, is becoming significantly more complex and analytical in today’s market, resulting in increasing difficulties for decision-makers to keep pace with, and stay on top of, developments in the field.

“Despite this, it's more critical than ever to stay vested in and proactive about revenue management,” Verykios told ARN. “And this is why Service Source chose us to partner with to accelerate their customer experience initiatives inside their installed base which they have been building over two decades – they would know. 

“There are loads of descriptive and acronyms being thrown around but when it comes to the crunch, we are all talking about revenue management. This is the important piece for the channel,” he said. 

For iasset.com CEO Scott Frew, the deal will see iasset.com help ServiceSource customers capture recurring revenue in an automated and cost effective manner. 

“With this partnership, the cost of prospecting is no longer there, just the opportunity,” he said.

In June, Iasset.com launched a simplified version of its platform, called ‘iasset.com Lite’, aimed at smaller value add resellers and service providers. Lite gives resellers and services providers the ability to proactively optimise every net new and recurring revenue opportunity throughout their entire product life-cycle.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags nick verykiosScott FrewiAsset.comServiceSource

Events

Featured

Slideshows

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

This exclusive Reseller News Exchange event in Auckland explored the challenges facing the partner community on the cloud security frontier, as well as market trends, customer priorities and how the channel can capitalise on the opportunities available. In association with Arrow, Bitdefender, Exclusive Networks, Fortinet and Palo Alto Networks. Photos by Gino Demeer.

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security
Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomed 2019 inductees - Leanne Buer, Ross Jenkins and Terry Dunn - to the fourth running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing face of the IT channel ecosystem in New Zealand and what it means to be a Reseller News Hall of Fame inductee. Photos by Gino Demeer.

Reseller News welcomes industry figures at 2020 Hall of Fame lunch
Show Comments