Menu
Datacom offers 2,000 contact centre roles to COVID-19 hit Aussies

Datacom offers 2,000 contact centre roles to COVID-19 hit Aussies

Will provide support for federal agencies and Qantas

Credit: Supplied

Datacom has pledged to hire more than 2,000 Australian residents who have lost their jobs due to the coronavirus pandemic.

The roles will be based at a number purpose-built contact centres designed to manage federal government agencies’ response to the COVID-19 spread.

The roles will be based in Sydney, Adelaide, Canberra and Brisbane, and will see Datacom partner with call centre provider Concentrix and Hatch Exchange, an organisation formed to help workers who have been stood down.

Roles will span customer service, team leaders, quality control, training, operations management, workforce planning and analysts, alongside human resources and payroll. 

According to the announcement, Qantas flight crew and operations staff are among those working at Datacom's contact centres.

Datacom managing director Stacey Tomasoni said the New Zealand-founded company was still actively seeking people to fill its centres. 

“With enormous pressure on these services, Datacom is in the unusual position of recruiting up to 2000 people to support telehealth services and other essential government services. 

“We’re working with partners including Qantas, Concentrix and Hatch Exchange to provide employees with work during the period they have been stood down, and in some cases beyond.”


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags DatacomStacey Tomasoni

Brand Post

What to expect from your IT Distributor

Whether you’re just starting out or you’ve been around since before the dot com rollercoaster, choosing the right distribution partner can be a pivotal factor in your success. This definitive guide outlines the traits that every IT partner needs to look for in their IT Distributor.

Featured

Slideshows

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

This exclusive Reseller News Exchange event in Auckland explored the challenges facing the partner community on the cloud security frontier, as well as market trends, customer priorities and how the channel can capitalise on the opportunities available. In association with Arrow, Bitdefender, Exclusive Networks, Fortinet and Palo Alto Networks. Photos by Gino Demeer.

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security
Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomed 2019 inductees - Leanne Buer, Ross Jenkins and Terry Dunn - to the fourth running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing face of the IT channel ecosystem in New Zealand and what it means to be a Reseller News Hall of Fame inductee. Photos by Gino Demeer.

Reseller News welcomes industry figures at 2020 Hall of Fame lunch
Show Comments