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First Gas turns to VR for high-risk pipeline training

First Gas turns to VR for high-risk pipeline training

Hamilton-based Company-X addresses high-risk workplace challenge with VR training

First Gas is boosting worker safety through VR-based training.

First Gas is boosting worker safety through VR-based training.

Credit: Supplied

Taranaki-based First Gas is using a custom-built virtual reality training programme to replicate high-risk procedures used to manage ruptured pipelines. 

The operator of more than 2,500 km of high-pressure gas transmission pipelines and 4,800 km of gas distribution networks in the North Island, turned to Waikato virtual reality (VR) specialist Company-X to design and develop the system.

The Company-X team worked closely with First Gas Information Services project manager Reuben Uncles to develop a minimum viable product to replicate the high-risk procedure for emergency venting of a ruptured pipeline before maintenance is carried out.

Company-X VR developed the MVP for First Gas from conception following an agile software development process, with Uncles receiving weekly updates from project manager Dilan Prasad and his team, which included virtual reality specialist Lance Bauerfeind and interactive artist Wonkee Kim. 

Bauerfeind and Kim joined Company-X when it acquired Pepper Creative last June.

“Virtualising the emergency venting process removed all risk to the First Gas team,” Uncles said.

Company-X built a true-to-life VR model of the Te Kowhai DP Main Line Valve (MLV) in the Waikato using state-of-the-art point cloud scanning technology and as-built drawings to collect accurate location and dimension data of all pipework and components.

A demonstration day in Bell Block, Taranaki, was popular with the First Gas team.

“The reactions of people who tried the VR headset in the FirstGas VR Training scenario conveyed a sense of amazement, as they explored the environment and interacted with the valves, control panel button and the tools,” Uncles said.

There were no reports of dizziness, motion sickness, nausea or any other ill-feeling as can be attributed to older VR technology. 

"The consensus was that it was a very realistic life-like world with ‘good effects’, that makes for a viable training environment."

Company-X developed many reusable artefacts in the process which FirstGas can use in future VR training scenarios.

First Gas field technicians suggested further simulations, such as scenarios for unexpected events on the gas network, training on new slam-shut valves, servicing and overhauling regulators.

“The First Gas project team was delighted to work with Company-X and found their approach to the project to be well thought out, which in turn made it easy for us to know what was required from us, and what their project team was responsible for,” Uncles said.

The result was an engaging, fun and cost-effective way of exposing First Gas staff to what would normally be a high-risk task, he said.

Company -X was founded in 2012 by software specialists David Hallett and Jeremy Hughes. It now employs more than 50 New Zealand-based software specialists.


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