Menu
Microsoft gives enterprises another 9 months to get off Exchange Server 2010

Microsoft gives enterprises another 9 months to get off Exchange Server 2010

Though support was slated to end 14 January 2020, Microsoft acknowledged that some companies haven't yet migrated Exchange Server 2010 to newer software, and will give them until mid-October 2020 to make a move

Credit: Dreamstime

Microsoft has issued a support reprieve to Exchange Server 2010, saying it would continue to service the on-premises enterprise software for an extra nine months.

"After investigating and analysing the deployment state of an extensive number of Exchange customers, we have decided to move the end of Extended Support for Exchange Server 2010 from January 14, 2020, to October 13, 2020," wrote Greg Taylor, director of product marketing for the Exchange team, in a Monday post to the group's blog.

Extended Support is the label Microsoft uses for the second half of its traditional decade of support for commercial products.

Although the company declines to address non-security flaws (at least, without a paid support plan in place) or add new features during Extended Support, it does still service the software with security updates.

Microsoft launched Exchange Server 2010 in November 2009.

"Your installation of Exchange 2010 will, of course, continue to run after [Oct. 13, 2020]; however, due to the changes and potential end-of-support risks, we strongly recommend you migrate from Exchange 2010 as soon as possible," Taylor said.

Taylor implied that Microsoft had extended support because customers were having trouble meeting the original January deadline.

"We recognise discontinuing support for a product that has been as popular and reliable as Exchange Server 2010 can be an adjustment," he said. "We also know that some of you are in the midst of upgrades to a newer version of Exchange Server on-premises, or more transformative migrations to the cloud with Office 365 and Exchange Online."

Exchange Server 2010 was initially slated to leave support alongside Windows 7. With the extension, it will instead accompany Office 2010 and SharePoint Server 2010 into retirement.

Upgrade options range from keeping email on-premises to shunting everything to the cloud with Exchange Online, the Microsoft-hosted service typically obtained as a part of an Office 365 (or Microsoft 365) subscription.

Alternately, enterprises can do a bit of both, ending with a hybrid solution where parts of Exchange are in-house, parts run on Microsoft's servers.

On-premises options include Exchange 2013 (which exits support April 11, 2023) and Exchange 2016 (Oct. 14, 2025); direct upgrades from Exchange Server 2010 to the latest, Exchange Server 2019 (also Oct. 14, 2025), are not possible. Microsoft's Taylor, not surprisingly, touted Exchange Online.

"Clearly, we think moving to Exchange Online and Office 365 is a good idea," Taylor wrote. "It gets you out of the upgrade business."

FastTrack, a Microsoft assistance program designed to help large customers manage upgrades or on-premises to cloud migrations, may be available to those doing the latter, Taylor noted. Microsoft 365, a costly subscription package that bundles Windows 10 with Office 365, offers FastTrack, although caveats apply.

More information about Exchange Server 2010's support roadmap can be found in a series of just-updated documents on Microsoft's website.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags MicrosoftExchange Server

Brand Post

How to become the best IT MSP

This article provides guidance for managed service providers (MSPs) that want to grow their business. It is also useful for any IT service provider looking to move from the break-fix model to managed IT services.

Featured

Slideshows

Reseller News Platinum Club celebrates leading partners in 2019

Reseller News Platinum Club celebrates leading partners in 2019

The leading players of the New Zealand channel came together to celebrate a year of achievement at the annual Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months.

Reseller News Platinum Club celebrates leading partners in 2019
Reseller News hosts alumnae breakfast for Women in ICT Awards

Reseller News hosts alumnae breakfast for Women in ICT Awards

Reseller News hosted its second annual alumnae breakfast for the Women in ICT Awards in New Zealand, designed to showcase the leading female leaders in the industry. Held at The Cordis in Auckland, attendees came together to hear inspiring keynotes and panel discussions, alongside high-level networking among peers. Photos by Gino Demeer.

Reseller News hosts alumnae breakfast for Women in ICT Awards
Reseller News Innovation Awards 2019: meet the winners

Reseller News Innovation Awards 2019: meet the winners

Reseller News honoured the standout players of the New Zealand channel in front of more than 480 technology leaders in Auckland on 23 October, recognising the achievements of top partners, emerging entrants and innovative start-ups.

Reseller News Innovation Awards 2019: meet the winners
Show Comments