Wellington-based hospitality group Kāpura has gone live on SAP S/4HANA Cloud ERP after a record 28-day implementation.
SAP said it was the fastest implementation of SAP S/4HANA Cloud globally.
The project, implemented by SAP and Deloitte, improves operational efficiency and employee productivity by delivering a consolidated view of Kapura's different entities and turning real-time data insights into actions.
Fast growing Kāpura, formerly Wellington Hospitality Group, employs over 800 people across 35 different venues in New Zealand. These include Wellington Brew'd bars, Miramar's Gasworks, Taranaki St Wharf's Mac's Brewbar and many more.
The implementation is part of the group’s growth strategy as it aims to become a $500 million market leader in the next five years.
SAP S/4HANA Cloud was selected because its accelerated implementation time-frame decreased disruption to the business, and as a SaaS offering, allowed Kāpura to focus on growing its business, not run systems.
“We have bold growth ambitions, so we need a robust IT architecture, which can run as fast as we do," said Cormac Denton, CFO, Kāpura.
"We chose SAP for its seamless integration with our existing operational systems, as well as providing us a platform for future innovation, as we look at technologies such as artificial intelligence and machine learning to deliver unique experiences for our customers and insights to our employees,”
The new system will reduce operational processes, provide employees with real-time data on business performance and improve efficiency with administrative tasks.
This foundation can be used for further innovation, including personalised customer experiences using big data, machine learning and artificial intelligence.
The platform also paves the way for future integration with other SAP systems such as Concur and SuccessFactors.
Darren Wood, a partner at Deloitte New Zealand, said the team collectively set an "audacious" goal, and then worked in partnership to ensure a successful outcome.
New Zealand’s hospitality industry achieved record sales in 2018 and is set for continued growth.
"In this era of change, it’s critical for small to medium sized businesses to get their digital framework right, so that their business has the flexible and agile foundations to seize the opportunity for growth,” said Phil Cameron, managing director of SAP New Zealand.