Menu
Spark expands use of Splunk for real-time monitoring and security

Spark expands use of Splunk for real-time monitoring and security

Legacy systems being replaced by Splunk to boost security, visibility and insights

Spark extends its use of Splunk software.

Spark extends its use of Splunk software.

Spark New Zealand is using Splunk software to help monitor mobile towers in real-time while keeping broadband internet flowing.

The telecommunications giant is using Splunk Enterprise and Splunk Enterprise Security (ES) to gain end-to-end visibility into all IT and security layers of the organisation across its consumers, business and wholesale segment Agile "tribes".

The insights gained from Nasdaq-listed Splunk solutions support internal business functions, in addition to improving customer care, Splunk said.

Real-time status updates on both mobile and broadband networks allow Spark to identify and remedy issues before customers experience a delay in service or connectivity.

As a result, Spark’s IT operations have improved risk mitigation and are able to refine their security posture by reducing the number of products deployed on the network.

Niall Fitzgerald, lead for IT applications at Spark, said customers expect a great experience when they’re using mobile and landline phones and broadband internet services. The platform delivers "speed to value" and helps the telco turn requests into insights.

"Spark’s use of Splunk has increased over time, and we plan to continue to expand it for multiple use cases across the business, including our business, IT and security operations,” Fitzgerald said.

Splunk is also an integral part of Spark’s internal security team, providing a Security Incident and Event Management (SIEM) solution through Splunk ES that allows them to quickly identify, triage and isolate anomalies in the technology stack, which are causing security or operational issues.

In addition, Spark has also been able to use the vendor's automation and machine learning capabilities across the business, meeting capacity demand level and increasing flexibility.

Simon Eid, area vice president A/NZ of Splunk said Spark is keeping its customer-facing services and internal infrastructure online and secure by knowing what’s happening with its data at any given moment.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags splunknetwork monitoringsparktelecommunicstions

Events

Why experience is the new battleground for partners

Join us for an exclusive webinar, in association with Hewlett Packard Enterprise and Technology Services Industry Association (TSIA) and learn about the latest industry insights and how technology services continue to evolve to deliver differentiated value, and how partners can be successful in 2021 and beyond.

Featured

Slideshows

Channel kicks 2021 into gear as After Hours returns to Auckland

Channel kicks 2021 into gear as After Hours returns to Auckland

After Hours made a welcome return to the channel social calendar with a bumper crowd of partners, distributors and vendors descending on The Pantry at Park Hyatt in Auckland to kick-start 2021.

Channel kicks 2021 into gear as After Hours returns to Auckland
The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Show Comments