Menu
Telesmart adds external voice services to Microsoft Teams in NZ

Telesmart adds external voice services to Microsoft Teams in NZ

No investment in equipment required and quick implementation promised

Ross Lynch and Geof Robinson (Telesmart)

Ross Lynch and Geof Robinson (Telesmart)

Telesmart is claiming to be the first provider in New Zealand to deliver cloud calling for Microsoft Teams, using its infrastructure and rapid deployment cloud model.

The system enables external voice connectivity from within Teams' collaborative work flow environment, enhancing existing functionality.

Enabling external calling requires no investment in equipment and poses no downtime risk to client’s businesses, Telesmart said.

The launch comes three months after Kordia unveiled direct routing for Microsoft Teams in New Zealand, aimed at allowing customers to access voice and video calling through Office 365.

Furthermore, the service can be initiated within 15 minutes with existing enterprise phone numbers ported to the cloud platform ensuring customer continuity.

Geof Robinson, Telesmart’s project director said installing direct route for Microsoft Teams was the easy part of the project.

"Getting the back-end infrastructure right, making sure the 365 tenancy is set up correctly, making it supportable and adding functionality to Teams so that caller experience is great, was where the hard work on this project was done," he said.

Teams is Microsoft’s new hub for collaboration in Office 365, replacing Skype for Business, and provides integrated chat, online meetings and phone system functionality.

Telesmart’s enterprise version, Enterprise Connect Cloud Calling for Microsoft Teams, integrates Teams into an existing voice platform. This enables the easy migration of users for collaboration and external calling, while maintaining the existing enterprise voice platform for advanced and bespoke functionality.

Included SIP trunks can be used for both the existing phone platform and Microsoft Teams and deployment options include parallel deployment with an existing communications platform, or full cloud where the client can migrate existing phone numbers to Teams.

“We are very excited that Telesmart is bringing this capability to businesses throughout New Zealand, enabling them to communicate and collaborate nationally and globally, taking full advantage of our cloud based intelligent solutions now and in the future," Microsoft Office marketing group lead Mark Walton said.

In March, Telesmart bought Scollay Holdings' NEC business for an undisclosed sum.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags MicrosoftTEAMScollaborationcloud calling telesmart

Featured

Slideshows

Reseller News Innovation Awards 2019: meet the winners

Reseller News Innovation Awards 2019: meet the winners

Reseller News honoured the standout players of the New Zealand channel in front of more than 480 technology leaders in Auckland on 23 October, recognising the achievements of top partners, emerging entrants and innovative start-ups.

Reseller News Innovation Awards 2019: meet the winners
Malwarebytes shoots the breeze with channel, prospects

Malwarebytes shoots the breeze with channel, prospects

A Kumeu, Auckland, winery was the venue for a Malwarebytes event for partner and prospect MSPs - with some straight shooting on the side. The half-day getaway, which featured an archery competition, lunch and wine-tasting aimed at bringing Malwarebytes' local New Zealand and top and prospective MSP partners together to celebrate recent local successes, and discuss the current state of malware in New Zealand. This was also a unique opportunity for local MSPs to learn about how they can get the most out of Malwarebytes' MSP program and offering, as more Kiwi businesses are targeted by malware.

Malwarebytes shoots the breeze with channel, prospects
Show Comments