Menu
Dell reveals potential website security breach

Dell reveals potential website security breach

Tech giant discloses unauthorised attempt to extort customer information

Credit: Dreamstime

Dell has announced it detected an unauthorised attempt to extract customer information from Dell.com.

The company said it detected and disrupted the activity on 9 November and that the data referred only to names, email addresses and hashed passwords.

"Though it is possible some of this information was removed from Dell’s network, our investigations found no conclusive evidence that any was extracted," the company said in a statement. "Additionally, Dell cyber security measures are in place to limit the impact of any potential exposure."

Specifically, the company said that it is a procedure to have hashed passwords from customers and also a mandatory Dell.com password reset.

"Credit card and other sensitive customer information was not targeted. The incident did not impact any Dell products or services," the company said.

Dell, immediately after detecting the potential breach, has put in place countermeasures and also launched an investigation.

The vendor also retained a digital forensics firm to conduct an independent investigation and has engaged law enforcement.

"In this age of highly sophisticated information security threats, Dell is committed to doing all it can to protect customers’ information," said a statement from Dell. "This includes encouraging customers to change passwords for other accounts if they use the same password for their Dell.com account.

"Dell will continue to invest in its information technology networks and security to detect and prevent the risk of unauthorised activity."

More information can be found here.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags hackDellcyber security

Featured

Slideshows

Tech industry comes out in force as Lancom turns 30

Tech industry comes out in force as Lancom turns 30

A host of leading vendors and customers came together to celebrate the birthday of Lancom Technology in New Zealand, as the technology provider turned 30.

Tech industry comes out in force as Lancom turns 30
The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Show Comments