Menu
Internal Affairs goes agile for new IT managed services contracts

Internal Affairs goes agile for new IT managed services contracts

Traditional RFP is out in favour of agile as DIA engages for IT managed services

Agile is the future of IT managed services procurement, DIA signals

Agile is the future of IT managed services procurement, DIA signals

The Department of Internal Affairs is engaging with suppliers to redefine managed services features and outcomes under its syndicated IT managed services contracts.

A feature of the process is the department has eschewed the traditional request for proposal model in favour of what it describes as "an agile iterative procurement approach by enabling incremental sourcing".

The IT managed service (ITMS) contract changes were considered necessary to allow more government agencies to buy ITMS services, to benefit from greater choice and flexibility, and to use more public cloud services.

The Government's syndicated IT managed service (ITMS) contracts, established in 2012 and renewed in 2016, are due to expire in May 2019.

In advance of that contract expiry, DIA as lead agency for the syndicated contracts completed a co-design process in 2017 with a number of agencies and suppliers.

That highlighted the need for simplification, rationalisation, and standardisation of existing ITMS services, as well as the introduction of new services allowing independent service integration and aggregation management (SIAM), and cloud services brokerage (CSB).

DIA is now seeking feedback to formulate the attributes of suppliers and services of these subcategories of services, commercial terms for which are also under development.

The service integration and managed services (SIMS) program has been established to transform the ITMS portfolio and provide a "flexible and dynamic" approach to procurement of SIMS services via the Government's new online Marketplace.

Specifically, the department is seeking feedback on the proposed service categories, the commercial terms, supplier credentials and service features, market trends and any other insights suppliers can provide.

"In other words, we are not going to do a traditional request for proposal for SIMS services, but rather, we will use an agile iterative procurement approach by enabling incremental sourcing of one or a few sub-categories of SIMS services at a time, a notice published on Friday said.

A supplier briefing session has been scheduled on 20 November.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags governmentprocurementDepartment of Internal AffairsIT managed servicesdiaITMS

Brand Post

Featured

Slideshows

Reseller News Platinum Club celebrates leading partners in 2019

Reseller News Platinum Club celebrates leading partners in 2019

The leading players of the New Zealand channel came together to celebrate a year of achievement at the annual Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months.

Reseller News Platinum Club celebrates leading partners in 2019
Reseller News hosts alumnae breakfast for Women in ICT Awards

Reseller News hosts alumnae breakfast for Women in ICT Awards

Reseller News hosted its second annual alumnae breakfast for the Women in ICT Awards in New Zealand, designed to showcase the leading female leaders in the industry. Held at The Cordis in Auckland, attendees came together to hear inspiring keynotes and panel discussions, alongside high-level networking among peers. Photos by Gino Demeer.

Reseller News hosts alumnae breakfast for Women in ICT Awards
Reseller News Innovation Awards 2019: meet the winners

Reseller News Innovation Awards 2019: meet the winners

Reseller News honoured the standout players of the New Zealand channel in front of more than 480 technology leaders in Auckland on 23 October, recognising the achievements of top partners, emerging entrants and innovative start-ups.

Reseller News Innovation Awards 2019: meet the winners
Show Comments