Menu
Oracle adds machine learning features to Cloud ERP, HCM

Oracle adds machine learning features to Cloud ERP, HCM

Automation and chatbots added to cloud suites

Oracle has announced a range of machine learning based updates to its cloud enterprise resource management (ERP) and human capital management (HCM) suites.

Among the ERP Cloud's new artificial intelligence capabilities are supplier recommendations which can categorise and rank suppliers to 'optimise the procure to pay process'.

The feature combines the application's data on suppliers, purchase orders, invoices, payables with external data sources so businesses can "gain unparalleled insight into their company's supplier ecosystem," Oracle said.

Similar data contributes to the 'intelligent payments' feature which allows vendor specific offers to be generated based on vendor profiles and risk data, "in exchange for early payment of outstanding payables".

Machine learning is also being brought to access controls to constantly examine all users, roles, and privileges against a library of active security rules. 

"This include more than 100 best practices, configurable rules, across general ledger, payables, receivables, and fixed assets to help protect business data from insider threats, fraud, misuse and human error," Oracle said.

In HCM, machine learning backed feature 'Smart Sourcing with Best-Fit Candidate' is being pitched as a way to reduce recruitment times and employee turnover.

Rather than work solely on candidate profile and interview answers, businesses can now look at factors like likelihood to accept, performance predictions and expected tenure.

Across a number of its cloud applications, Oracle has also released 'Intelligent Process Automation' to enable the automation of grunt work and labour-intensive tasks so employees can be redeployed.

Bot boost

Chatbots have also been introduced to both Oracle ERP Cloud and HCM Cloud. 

For ERP an expense reporting assistant allows employees to take a photo of a receipt to create an expense claim, which can notify them about whether it is likely to be approved.

It promises to "improve controls and audit compliance by processing expenses with greater efficiency and accuracy" Oracle said.

In HCM the company has introduced a 'Scalable HR Concierge with Digital Assistants', a chatbot which can be trained on company HR policies and can interrogated by users with a chat interface.

Oracle said the bot could "increase employee engagement and satisfaction, while also improving HR team productivity by enabling employees to quickly and easily get answers to common HR questions".

Oracle introduced chatbots to its Mobile Cloud in 2017. They use deep learning-based natural language understanding (NLU) to comprehend and determine intent of conversations, and through integration with existing business application data, can then automatically respond.

The University of Adelaide last year piloted an Oracle-based chatbot to handle the tsunami of enquiries that come at the end of the academic year from prospective students regarding ATAR bonus points.

@georgepnott

The author travelled to Oracle OpenWorld as a guest of Oracle.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags HROracleERPdatabaseOracle cloudEBHCMcloud suite

Events

Why experience is the new battleground for partners

Join us for an exclusive webinar, in association with Hewlett Packard Enterprise and Technology Services Industry Association (TSIA) and learn about the latest industry insights and how technology services continue to evolve to deliver differentiated value, and how partners can be successful in 2021 and beyond.

Featured

Slideshows

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Show Comments