HP has launched device-as-a-service (DaaS) in New Zealand, designed to simplify how businesses source, support and manage IT.
Delivered through the channel, the secure device model will also leverage HP TechPulse, an offering built to provide local customers with insights and reports aligned to IT management.
“HP DaaS is a game-changer for the New Zealand market and will change the way that businesses approach technology procurement,” said Grant Hopkins, managing director of HP New Zealand.
Tapping into increased demand for as-a-service capabilities, DaaS combines hardware, intelligence and lifecycle services, with the aim of streamlining how businesses allocate and manage devices.
According to Hopkins, key benefits include the ability for customers to increase user productivity, operational efficiency and cost predictability.
“Our DaaS service will provide support for mixed operating system environments across every phase of the device lifecycle, combined with Proactive Management and data analytics,” Hopkins added.
“HP DaaS provides smart, simplified solutions for New Zealand businesses and will unlock new growth opportunities for our customers, our channel partners, and our business.”
According to HP, by 2020 there will be nine billion commercial devices worldwide, with an average of four devices per user.
In response, Hopkins said HP is “embracing mixed-device environments” by offering solutions to customers extending beyond HP-manufactured hardware.
Specifically, DaaS incorporates the customer’s choice of hardware as well as “proactive monitoring and management” of devices in a single contract.
For Hopkins, the benefits for customers are a single source for hardware, support, and IT services, in a one-price-per-device monthly payment.
In addition, customers can tailor agreements to include additional services, such as installation and configuration to workplace services and secure disposal and recycling.
“The way our service will work is that through our DaaS offering, we will help determine the contractual relationship enterprises want to have, whether it's with a value-added reseller, a global systems integrator or a direct relationship with HP,” Hopkins explained.
“We will then provide it back to our customers within a utility model or a per-user, per-device pricing mode.”