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Air New Zealand starts global search for new chief digital officer

Air New Zealand starts global search for new chief digital officer

Avi Golan will return to the US end of October

Air New Zealand chief digital officer Avi Golan @ the CIO100 event in Auckland on 'unleashing the digital transformation at Air NZ'

Air New Zealand chief digital officer Avi Golan @ the CIO100 event in Auckland on 'unleashing the digital transformation at Air NZ'

Credit: CIO New Zealand

Air New Zealand is conducting a global search to identify a new chief digital officer (CDO), with Avi Golan set to return to the United States at the end of October.

Golan exits after nearly three years as the airline’s first CDO.

In a statement, Air New Zealand CEO Christopher Luxon said Golan “will leave a significant legacy when he heads back to the United States.

"He has implemented a digital strategy that is the envy of many airlines globally and most New Zealand companies," he added.

Luxon said Golan was “a fierce advocate for the role digital can play in ensuring that Air New Zealand can compete and innovate within the broader travel sector.

"His team has delivered numerous wins that have enhanced the customer experience, delivered incremental revenue, strengthened operational performance and made our systems more secure from cyber threats."

Golan joined Air New Zealand in January 2016 from Intuit Small Business Group, where he was general manager and vice president.

Prior to Air New Zealand, Golan was based in Silicon Valley for 18 years, working in a range of start-ups and technology companies, including Google, Siemens and Nook.

Air New Zealand noted at that time that it was one of the first Kiwi companies to recognise the importance of digital by appointing one of the first chief digital officers and elevating this role to report directly to the CEO.

Previously, the ICT team at Air New Zealand was headed by CIO Julia Raue, who reported to the CFO.

“I was attracted to the airline because of its long history of innovation and its desire to become a leading organisation in the digital space,” said Golan, during the 2018 CIO100, where he was ranked number one on the list of the country’s most innovative and transformative CIOs, CDOs and CTOs.

“Air New Zealand has since been on this journey to embrace digital as key definer of the airline’s future success."

Golan said he and the digital leadership team work to increase understanding and awareness of digital with the Board, executive and other senior leaders.

Furthermore, he organised the board and executive members to visit leading digital organisations in Silicon Valley, including Apple, Facebook, Buzzfeed and Google.


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