Lack of regional cloud maturity creates need for managed services

Lack of regional cloud maturity creates need for managed services

Customers can gain maturity through IT outsourcing and managed services

Credit: Dreamstime

More than 85 per cent of businesses across Asia Pacific are still in the early stages of cloud maturity, creating heightened demand for externally sourced outsourcing and managed services.

According to IDC findings, the majority of customers regionally remain stranded in the “ad hoc and opportunistic” stages, creating a market for channel partners to offer guidance through consulting and advisory services.

“Speed and agility has become the key drivers for cloud adoption,” said William Lee, research director of cloud services Asia Pacific at IDC.

“More organisations in Asia Pacific are adopting a cloud-first strategy such that cloud infrastructure has now become a preferred option for IT modernisation.”

Compared to previous research in 2016, over 20 per cent of organisations have progressed from stage one (adhoc) to two (opportunistic).

But less organisations are seen to have crossed over from stage two to three (repeatable), which is reflective of the difficulty in crossing the chasm between these two stages.

“Progressing to stage three requires significant investments in technology, tools, processes and skills – all of which take time and budget,” Lee explained.

IDC ResearchCredit: IDC
IDC Research

Lee said internal competencies and skills to support such activities remain “relatively low” in the region, with most of the skilled resources concentrated in large multi-national enterprises and IT service providers.

Therefore, Lee said organisations that leverage externally sourced services like IT outsourcing and managed services are the ones who are able to cross this maturity chasm.

“This is also a key contributing factor to the maturity in cloud adoption seen in developed countries like Australia, New Zealand and Singapore,” Lee explained.

“Organisations need more consistent, standardised, and available automated cloud resources to enable developers and line-of-business teams to execute at speed and cost.

“Workload portability and application delivery across multiple clouds will be key to build a robust cloud services delivery platform for agility.”

For Lee, for technology gaps between “thrivers and survivors” are narrowing because of the maturing technology which results in standardisation of cloud services and their ease of adoption.

But to progress to more advanced stages in the maturity curve, Lee said organisations must adopt a more strategic view of cloud as an enabling technology for business transformation and innovation.

“Faster time to value and agility is the new driver for cloud adoption,” Lee added. “Cost of cloud adoption is rarely justified in the early stage of maturity as the adoption is primarily driven-based on required functionalities from the business.”

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