Menu
35,000 Kiwis exposed following Vector app data breach

35,000 Kiwis exposed following Vector app data breach

Security of the Vector website, financial or electricity network systems has not been affected

A vulnerability in the Outage app of electricity network provider Vector may have exposed the personal information of more than 35,000 customers in New Zealand.

Following the severe storm which battered the country earlier this month, the company was “made aware” of an API vulnerability within its application.

As a result, the glitch has allowed users with an understanding of web applications to identify the vulnerability and potentially exploit it to see information about other application users.

The provider first reported that as many as 24,000 users may have had name, phone number and address details accessed, before updating the number to 35,000.

“We will be contacting those customers who may have had their data compromised over the next few days,” a company statement read.

“Please note no financial or banking information was held in the app, and the potential data breach was contained solely to information provided by customers to the app.”

A spokesperson said the security of the Vector website, financial or electricity network systems has not been affected.

“This data breach comes as we are working to significantly improve our customers’ information experience during an outage, which was a clear problem following a recent storm,” the statement added.

“We have taken the immediate step of disabling the Vector Outage app and withdrawn all customer records which were breached.”

Vector said the app will remain disabled until “we have total confidence” customer data remains secure while using it.

“The app has proven to be a popular and extremely effective way of providing customers with individualised information about outages affecting them,” the statement continued.

“It will now be completely rebuilt to manage the dual issues of demand during large outages as well as ensuring even higher levels of data security.

“We ask our customers to be extra vigilant if they receive any unsolicited communication from anyone purporting to be from Vector. “

While the app is being rebuilt, any customers who need to report an outage should call 0508 VECTOR.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags appVector

Featured

Slideshows

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA

Reseller News has honoured the leading female front runners of the New Zealand ICT industry at the 2019 Women in ICT Awards (WIICTA) in Auckland. The awards recognised standout individuals across six categories, spanning Entrepreneur, Rising Star, Shining Star, Community, Technical and Achievement. Photos by Gino Demeer.

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA
Reseller News kicks off awards season in 2019 with Judges' Lunch

Reseller News kicks off awards season in 2019 with Judges' Lunch

The 2019 Reseller News Innovation Awards has kicked off with the Judges Lunch in Auckland with 70 judges in the voting panel. The awards will reflect the changing dynamics of the channel, recognising excellence across customer value and innovation - spanning start-ups, partners, distributors and vendors. Photos by Christine Wong.

Reseller News kicks off awards season in 2019 with Judges' Lunch
Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomed 2018 inductees - Chris Simpson, Kendra Ross and Phill Patton - to the third running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing landscape of the technology industry in New Zealand, while outlining ways to attract a new breed of players to the ecosystem. Photos by Gino Demeer.

Reseller News welcomes industry figures for 2019 Hall of Fame lunch
Show Comments