Menu
35,000 Kiwis exposed following Vector app data breach

35,000 Kiwis exposed following Vector app data breach

Security of the Vector website, financial or electricity network systems has not been affected

A vulnerability in the Outage app of electricity network provider Vector may have exposed the personal information of more than 35,000 customers in New Zealand.

Following the severe storm which battered the country earlier this month, the company was “made aware” of an API vulnerability within its application.

As a result, the glitch has allowed users with an understanding of web applications to identify the vulnerability and potentially exploit it to see information about other application users.

The provider first reported that as many as 24,000 users may have had name, phone number and address details accessed, before updating the number to 35,000.

“We will be contacting those customers who may have had their data compromised over the next few days,” a company statement read.

“Please note no financial or banking information was held in the app, and the potential data breach was contained solely to information provided by customers to the app.”

A spokesperson said the security of the Vector website, financial or electricity network systems has not been affected.

“This data breach comes as we are working to significantly improve our customers’ information experience during an outage, which was a clear problem following a recent storm,” the statement added.

“We have taken the immediate step of disabling the Vector Outage app and withdrawn all customer records which were breached.”

Vector said the app will remain disabled until “we have total confidence” customer data remains secure while using it.

“The app has proven to be a popular and extremely effective way of providing customers with individualised information about outages affecting them,” the statement continued.

“It will now be completely rebuilt to manage the dual issues of demand during large outages as well as ensuring even higher levels of data security.

“We ask our customers to be extra vigilant if they receive any unsolicited communication from anyone purporting to be from Vector. “

While the app is being rebuilt, any customers who need to report an outage should call 0508 VECTOR.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags appVector

Events

Featured

Slideshows

Channel kicks 2021 into gear as After Hours returns to Auckland

Channel kicks 2021 into gear as After Hours returns to Auckland

After Hours made a welcome return to the channel social calendar with a bumper crowd of partners, distributors and vendors descending on The Pantry at Park Hyatt in Auckland to kick-start 2021.

Channel kicks 2021 into gear as After Hours returns to Auckland
The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Show Comments