Menu
IRD to shut down services for four days in shift to new tax system

IRD to shut down services for four days in shift to new tax system

Behind the scenes, tax services are being progressively shifted to IRD's new technology platform

A four-day customer service shutdown looms at IRD.

A four-day customer service shutdown looms at IRD.

Credit: Dreamstime

Inland Revenue is shutting down its customer services for just over four days this week as it rolls out the next stage of its $1.9 billion transformation programme.

Deputy Commissioner Transformation Greg James says the timing for the shutdown has been carefully selected after working with a number of heavy users of myIR to find the most convenient time.

“Moving these tax types and the associated data over to our new computer system is no small task so we’re taking the system offline to allow a smooth transition," James says.

IRD has told taxpayers the myIR online service will be switched off from Thursday afternoon at 3pm until Tuesday 17 April at 8am.

Inland Revenue contact centres and front of house services will also be closed but customers will still be able to pay tax using online banking.

The ir-File, used by businesses to submit Employer Monthly Schedules will be unavailable from midnight on Wednesday.

When business customers log in after Tuesday they will find a new "My Business" section in myIR, including the ability to file, pay and amend GST as well as fringe benefit tax and gaming machine duty.

A new provisional tax option called AIM or the Accounting Income Method, has also been introduced, designed to ensure small businesses will only have to pay provisional tax when they are making a profit.

"AIM will be a cash flow game changer while the new `My Business’ section brings more tax types online and all in the one place," James says.

IRD says almost 14,000 people have attended online presentations or seminars around the country to preview the improvements.

“There has been a series of dress rehearsals in recent weeks to prepare for the migration of data on to the new system and over the last year every aspect of `My Business’ has been heavily user tested to ensure customers have the best possible experience when they log back in on April 17,” James says.

Last month, the Auditor-General found fault with aspects of IRD's procurement for the transformation programme, including allowing one unnamed vendor to submit new pricing while not offering the same opportunity to a rival bidder.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags governmenttransformationtaxIRDInland Revenue

Featured

Slideshows

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA

Reseller News has honoured the leading female front runners of the New Zealand ICT industry at the 2019 Women in ICT Awards (WIICTA) in Auckland. The awards recognised standout individuals across six categories, spanning Entrepreneur, Rising Star, Shining Star, Community, Technical and Achievement. Photos by Gino Demeer.

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA
Reseller News kicks off awards season in 2019 with Judges' Lunch

Reseller News kicks off awards season in 2019 with Judges' Lunch

The 2019 Reseller News Innovation Awards has kicked off with the Judges Lunch in Auckland with 70 judges in the voting panel. The awards will reflect the changing dynamics of the channel, recognising excellence across customer value and innovation - spanning start-ups, partners, distributors and vendors. Photos by Christine Wong.

Reseller News kicks off awards season in 2019 with Judges' Lunch
Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomed 2018 inductees - Chris Simpson, Kendra Ross and Phill Patton - to the third running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing landscape of the technology industry in New Zealand, while outlining ways to attract a new breed of players to the ecosystem. Photos by Gino Demeer.

Reseller News welcomes industry figures for 2019 Hall of Fame lunch
Show Comments