DataTorque has rolled out a transport management system (TMS) in The Bahamas, in a bid to help the government modernise the administration of vehicle and drivers’ licensing.
Based in Wellington, DataTorque specialises in the provision of tax collection processes, leveraging technology such as infrastructure services, data security and support.
DataTorque partnered with local firm Network Security Consultant Group (NSCG) to assist with the implementation of the technology, together with US companies General Dynamics and American Bank Note, which provided printers and new physical licences.
“We’re delighted to be working with the government of the Bahamas to help them advance and to improve the customer experience for the public,” DataTorque managing director, Bill Chatwin, said.
“Our TMS is helping them to reduce wait times, increase revenue and stop identity fraud. It’s a large, diverse rollout of our TMS software across more than 30 branches and across many of the Bahamas islands.”
DataTorque won the contract to work with The Bahamas government having previously delivered its revenue management system (RMS) to support the introduction of the agency's new value-added tax (VAT) in January 2015 and business licences in August 2015.
“It is exciting to see the administration of transport licences going from hand-written manual systems to leading edge laser engraved licences with holograms and passport grade photos that are some of the most sophisticated and secure in the world, and are near impossible to copy,” Chatwin added.
“By making their information easily accessible people can save time and effort while ensuring their licenses are all up to date.”
Since going live, Chatwin said the business is now issuing “thousands of licences” every week.
“The road traffic department together with the police are now much better equipped to monitor compliance which helps to make their roads safer and ultimately saves lives,” he added.
With expertise across Africa and the Americas, key government customers include The Bahamas Department of Inland Revenue, Swaziland Revenue Authority and Samoa Ministry of Revenue.