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Cisco and Polycom hold 75 per cent of the global telepresence market

Cisco and Polycom hold 75 per cent of the global telepresence market

Revenues were up 21 per cent in the second half of 2017

Cisco and Polycom hold 78 per cent of the global telepresence market, according to data from Synergy Research Group.

Both vendors have owned more than 75 per cent of the market for the last six quarters. The second half of 2017 saw Cisco with 55 per cent of the telepresence market and Polycom's share was at 23 per cent.

According to Synergy Research Group, all other vendors have been losing about a percentage point of share per year.

Telepresence vendor revenues in the second half of the year grew 21 per cent from the first half and were up 4 per cent when compared to 2016.

All four regions saw growth in the latter part of the year, with APAC and Latin America doing particularly well. 

“The telepresence market has been on a bumpy ride for a while driven by a mix of aggressive price competition, technology disruption and the introduction of newer, lower priced systems,” Synergy Research Group founder and chief analyst, Jeremy Duke, said.

“Our research over the last 12 months is showing a strong indication of price stabilisation and we anticipate positive revenue growth in much of the telepresence market in 2018.”

Total telepresence vendor revenues for 2017 were close to US$2 billion, slightly lower than the previous year.

According to Synergy, prices are now more stable and demand is staying reasonably robust which should result in market growth over the next five years.


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