Menu
The Warehouse goes with IBM for cloud transformation

The Warehouse goes with IBM for cloud transformation

The Warehouse shifts to the cloud to enable a mobile-first future.

The Warehouse has selected IBM cloud services to back its digital transformation.

The Warehouse has selected IBM cloud services to back its digital transformation.

The Warehouse Group is moving its IT systems to IBM's cloud as part of its digital transformation programme.

The Group has selected IBM Cloud to host its core mission-critical IT systems locally, including customer facing apps, the main website, point of sales systems, inventory and financial systems, it said today.

Chief information officer and chief digital officer, Timothy Kasbe, said the cloud move, signalled in September, is part of an infrastructure modernisation to enhance the customer experience both in-store and online.  

“Shopping with us increasingly involves a digital component, such as online shopping using our site or app, browsing on a mobile device while in-store, or click and collect,” he said.

“To be able to keep pace with customer expectations, we need fast and reliable systems that are flexible enough to integrate new mobile-based services."

The cloud shift will take place early in the new year and will be matched with process changes to ultimately deliver an enhanced experience for customers to engage from anywhere, at any time and through any device, he said.

"IBM Cloud gives us flexibility, security and performance, while hosting our customer facing apps locally allows us to keep control of our proprietary data and utilise renewable energy," he added.

The group operates The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7 brands. All will operate on the same infrastructure, consolidating from ten multivendor data centres to two. 

The migration will also make it easier and more cost effective to manage the group's IT infrastructure through a single dashboard provided as part of IBM's managed cloud service.

Mike Smith, managing director of IBM New Zealand said moving to the cloud will improve the group's IT system reliability and speed, enabling The Warehouse Group to become mobile-first so that customers can buy whatever they want on any device.

Last month, The Warehouse Group chair Joan Withers told investors at the company's annual general meeting that the falling share price - from $3.00 to $2.10 over the last year - was driven in part by the arrival of Amazon and was a "serious concern for the board".

"Part of the decline relates to the sector, and the fact that with the announcement of Amazon’s arrival in Australia, retail shares in the region have suffered losses in value," Withers said.

"Over $2 billion was wiped off the value of ASX listed retailers in the month following Amazon’s announcement it was bringing its retail offer to Australia."

Retailers who have done little to change their business models to engage customers in the digital era were right to fear the arrival of Amazon, she said. Business as usual or incremental change was not an option.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags CloudretailIBMtransformationThe WarehouseIBM cloud

Featured

Slideshows

Reseller News kicks off awards season in 2019 with Judges' Lunch

Reseller News kicks off awards season in 2019 with Judges' Lunch

The 2019 Reseller News Innovation Awards has kicked off with the Judges Lunch in Auckland with 70 judges in the voting panel. The awards will reflect the changing dynamics of the channel, recognising excellence across customer value and innovation - spanning start-ups, partners, distributors and vendors. Photos by Christine Wong.

Reseller News kicks off awards season in 2019 with Judges' Lunch
Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomed 2018 inductees - Chris Simpson, Kendra Ross and Phill Patton - to the third running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing landscape of the technology industry in New Zealand, while outlining ways to attract a new breed of players to the ecosystem. Photos by Gino Demeer.

Reseller News welcomes industry figures for 2019 Hall of Fame lunch
Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

The channel came together for the inaugural Reseller News Emerging Leaders Forum in New Zealand, created to provide a program that identifies, educates and showcases the upcoming talent of the ICT industry. Hosted as a half day event, attendees heard from industry champions as keynoters and panelists talked about future opportunities and leadership paths and joined mentoring sessions with members of the ICT industry Hall of Fame. The forum concluded with 30 Under 30 Tech Awards across areas of Sales, Entrepreneur, Marketing, Management, Technical and Human Resources. Photos by Gino Demeer.

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019
Show Comments