Menu
The Warehouse goes with IBM for cloud transformation

The Warehouse goes with IBM for cloud transformation

The Warehouse shifts to the cloud to enable a mobile-first future.

The Warehouse has selected IBM cloud services to back its digital transformation.

The Warehouse has selected IBM cloud services to back its digital transformation.

The Warehouse Group is moving its IT systems to IBM's cloud as part of its digital transformation programme.

The Group has selected IBM Cloud to host its core mission-critical IT systems locally, including customer facing apps, the main website, point of sales systems, inventory and financial systems, it said today.

Chief information officer and chief digital officer, Timothy Kasbe, said the cloud move, signalled in September, is part of an infrastructure modernisation to enhance the customer experience both in-store and online.  

“Shopping with us increasingly involves a digital component, such as online shopping using our site or app, browsing on a mobile device while in-store, or click and collect,” he said.

“To be able to keep pace with customer expectations, we need fast and reliable systems that are flexible enough to integrate new mobile-based services."

The cloud shift will take place early in the new year and will be matched with process changes to ultimately deliver an enhanced experience for customers to engage from anywhere, at any time and through any device, he said.

"IBM Cloud gives us flexibility, security and performance, while hosting our customer facing apps locally allows us to keep control of our proprietary data and utilise renewable energy," he added.

The group operates The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7 brands. All will operate on the same infrastructure, consolidating from ten multivendor data centres to two. 

The migration will also make it easier and more cost effective to manage the group's IT infrastructure through a single dashboard provided as part of IBM's managed cloud service.

Mike Smith, managing director of IBM New Zealand said moving to the cloud will improve the group's IT system reliability and speed, enabling The Warehouse Group to become mobile-first so that customers can buy whatever they want on any device.

Last month, The Warehouse Group chair Joan Withers told investors at the company's annual general meeting that the falling share price - from $3.00 to $2.10 over the last year - was driven in part by the arrival of Amazon and was a "serious concern for the board".

"Part of the decline relates to the sector, and the fact that with the announcement of Amazon’s arrival in Australia, retail shares in the region have suffered losses in value," Withers said.

"Over $2 billion was wiped off the value of ASX listed retailers in the month following Amazon’s announcement it was bringing its retail offer to Australia."

Retailers who have done little to change their business models to engage customers in the digital era were right to fear the arrival of Amazon, she said. Business as usual or incremental change was not an option.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags retailIBMThe WarehouseIBM cloud

Events

Why experience is the new battleground for partners

Join us for an exclusive webinar, in association with Hewlett Packard Enterprise and Technology Services Industry Association (TSIA) and learn about the latest industry insights and how technology services continue to evolve to deliver differentiated value, and how partners can be successful in 2021 and beyond.

Featured

Slideshows

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Show Comments