Menu
Datagate's billing portal for MSPs wows US channel

Datagate's billing portal for MSPs wows US channel

CEO Mark Loveys said the promise of unified utility and MSP billing resonated strongly at US show.

Mark Loveys firm Datagate Innovation unifies utility and MSP billing

Mark Loveys firm Datagate Innovation unifies utility and MSP billing

Auckland-based online billing portal developer Datagate Innovation has wowed the crowd at the ConnectWise IT Nation event this month in Florida.

Datagate, which is built on Microsoft's Azure cloud platform, won the ‘Best Newcomer’ award with its cloud service to enable managed service providers (MSPs) to deliver direct telecom and utility billing for users.

Mark Loveys with the Best Newcomer award.
Mark Loveys with the Best Newcomer award.

The concept of ‘taking ownership and control’ of telecom service relationships with customers struck a chord with the ConnectWise MSP community, said Datagate CEO Mark Loveys.

Loveys was formerly the CEO of Enprise Group which acquired Datagate two years ago from founder Tim Mulcock.

Speaking to Reseller News before departing for the US, Loveys said Spark in New Zealand alerted him to the scale of the opportunity.

Convergence between telco and IT services means MSPs are increasingly being asked to provide the full technology stack including telecommunications.

"There's a huge worldwide shift going on," he said. "Billing software is needed to make it happen. Billing is a really big part of telco."

Now there is a further convergence emerging - between electricity and telco, through the likes of TrustPower. 

Contact Energy also recently began selling broadband services.

Datagate's software brings all of that complexity into a single invoice.

That opens opporunities for MSPs to offer a full stack of services. Datagate's software enables MSPs, under pressure from loss of hardware sales to the cloud, to transform their businesses and become service brokers of VOIP, telco, broadband, cloud, Office 365 and more.

Datagate partnered with ConnectWise after it found a lot of its New Zealand customers were using its software. Loveys said the ConnectWise cloud services software and Datagate's were highly compatible.

"We work side by side," he said. "They tend to work on the IT side of the MSP and we work on the telco side."

ConnectWise has 16,000 customers, he said, mostly in the US and Canada.

“Our pitch in North America was for MSPs to take ownership and control of their telecommunications business, control the pricing, choose the vendors, bill under their own brand, unify their billing," Loveys said. "That really resonated with them."

Datagate’s online billing portal plugs into the usage data feeds of telecommunication providers and manages the data aggregation, rating, billing and analysis of service usage.

Datagate came away from the conference with over a hundred good leads, Loveys said.

IT Nation is a major event for North American MSPs. Technology vendors, distributors, solution providers and service providers from across the IT channel attend. 

The Best Newcomer award recognises the organisation generating the most attention as a first-time sponsor.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags MSPMSPsmanaged service providersDatagateConnectwise

Featured

Slideshows

The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP has honoured its leading partners in New Zealand during 2018, following 12 months of growth through the local channel. Unveiled during the fourth running of the ceremony in Auckland, the awards recognise and celebrate excellence, growth, consistency and engagement of standout Kiwi partners.

Meet the top performing HP partners in NZ
Show Comments