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Air New Zealand begins long-haul inflight Wi-Fi rollout

Air New Zealand begins long-haul inflight Wi-Fi rollout

Trial will explore charging options, including the use of Airpoints Dollars for satellite internet access.

Long-haul passengers on Air New Zealand will soon enjoy in-flight Wi-Fi access to the internet.

Long-haul passengers on Air New Zealand will soon enjoy in-flight Wi-Fi access to the internet.

Air New Zealand is trialling inflight Wi-Fi services on one of its long-haul Boeing 777-300 aircraft ahead of a roll-out across its international fleet.

First to receive the service will be  passengers on the airline's Boing 777-300 fleet, with more of those aircraft coming online over the next couple of months.

Air New Zealand is using Inmarsat’s global GX satellite constellation and has partnered with Panasonic Avionics for in-cabin technology.

Air New Zealand chief digital officer Avi Golan said the airline has been working closely with its partners to prepare for the launch and to enable customers to access email, social media channels, web browsing and to go shopping online while travelling.

“We’re launching inflight Wi-Fi as a trial initially in order to gather customer feedback and ensure it meets the needs of our customers before we roll it out across our international jet fleet," Golan said.

The rollout on the 777-300 fleet expected to be completed by June 2018 with the Boeing 777-200 fleet rolling out from April next year.

“The trial will not only test the technical aspects of the service, it will also gather feedback on pricing options," Golan said. 

Customers will be able to choose to sign up for different timeframes and have the ability to pay in a variety of ways, including with Airpoints Dollars.

Air New Zealand is pushing digital hard in ts business, exploring AI, virtual reality, the use of chatbots and increasing use of AWS cloud services.


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Tags communicationsWi-Fiinflight wi-fiNetworkingairlinesAir New Zealand

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