Aussie service provider enters NZ market via new Auckland office

Aussie service provider enters NZ market via new Auckland office

Melbourne-based MSP expands across the Tasman with international vendor portfolio.

Computergate has opened a local office and service centre in Auckland, with the Australian service provider expanding operations into New Zealand.

To facilitate the move, the Melbourne-based business has appointed Gavin Benson as country manager of New Zealand, responsible for sales, customer services and branch operations.

Founded in 2002, the company specialises in managed and maintenance services, leveraging key vendor partnerships with Intel, Webroot, Overland Storage, ATEN, QNAP, Synology and Rimage.

With over 20 vendors on board, the service provider operates out of six facilities, with Auckland now included alongside Melbourne, Sydney, Brisbane, Perth and Singapore.

“We have broadened our support offerings and scope and New Zealand is a market where our partners have been asking us to support them,” Computergate CEO Mario Greco said.

“With so many new and exciting opportunities, it was time Computergate ventured across the Tasman and invested locally in the market here.”

Greco said Benson brings an “extensive background in ICT infrastructure and support services” to the role, coming on board in September 2016.

“As the new kids on the block in New Zealand, we need to ensure that we not only meet, but exceed the expectations of the industry,” Benson said.

Benson said the opening of the office enables Computergate to meet the growing demands from vendors to assist distributors dealers and resellers to access international brands service and support locally.

“I have witnessed the fast-paced changes in technology and I’m ready to help our customers to face those challenges ahead,” he added.

According to Greco, the Kiwi division of the business will be home to an expanded range of services and solutions from international vendor brands.

Specifically, the business now supports ATEN locally, further extending its services portfolio to include extended warranty sales and RMA services.

“The ATEN brand consists of innovative solutions applied to connectivity, professional audio and video and green energy,” Greco explained.

“Alongside consumers, small and home offices (SOHO), small to medium sized businesses (SMB), and enterprise customers.”

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